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Correspondence Management is a type of Information Management that focuses on the efficient handling of incoming and outgoing documents. It involves the capture, storage, retrieval, and distribution of documents, such as emails, letters, and faxes. It also includes the tracking of documents and the management of document-related processes. Correspondence Management systems are designed to streamline document-related tasks, such as routing, archiving, and searching.
Correspondence Management systems are used by organizations to improve customer service, reduce costs, and increase efficiency. They can also be used to automate document-related processes, such as document approval and document tracking.
Some companies in the Correspondence Management market include OpenText, IBM, Microsoft, Oracle, and Adobe. Show Less Read more