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Enterprise Content Management (ECM) is a set of strategies, methods, and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow organizations to control the production, storage, management and delivery of content across an organization, including documents, digital images, audio and video files, and emails. ECM solutions are designed to help organizations improve the efficiency of their business processes, reduce costs, and improve customer service.
ECM solutions are used to manage the entire lifecycle of content, from creation to archiving. This includes the capture, storage, indexing, retrieval, and delivery of content. ECM solutions also provide tools for collaboration, such as document sharing, version control, and workflow management.
Some companies in the ECM market include Adobe, IBM, Microsoft, OpenText, Oracle, and SAP. Show Less Read more
