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Field Service Management Software (FSM) is a type of software designed to help businesses manage their field service operations. It enables companies to streamline their service processes, from scheduling and dispatching to invoicing and customer service. FSM software can also help businesses track and analyze customer data, manage inventory, and optimize their service delivery. It can also be used to automate customer service processes, such as appointment scheduling and customer notifications.
FSM software is used by a variety of industries, including construction, manufacturing, healthcare, and hospitality. It is also used by service-based businesses, such as plumbing, HVAC, and electrical services. The software can help businesses improve customer service, reduce operational costs, and increase efficiency.
Some companies in the FSM software market include ServiceMax, ServiceTitan, FieldAware, Jobber, and ServicePower. Show Less Read more