Reverse Logistics is a subset of Logistics that focuses on the management of the return of goods and services. It is a process that involves the transportation, storage, and disposal of products that have been returned by customers. This process is important for companies to maintain customer satisfaction and to reduce costs associated with returns. Reverse Logistics involves the coordination of multiple activities, such as the collection of returned goods, the inspection of returned items, the repair or refurbishment of products, and the disposal of products that cannot be reused. It also includes the tracking of returned items and the communication of return policies to customers. Companies in the Reverse Logistics market include FedEx, UPS, DHL, Amazon, and Walmart. These companies provide services such as product returns, product repair, and product disposal. They also provide tracking and communication services to ensure that customers are aware of return policies and that returned items are handled properly. Show Less Read more
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