Results for tag: "Total Quality Management"

Total Quality Management (TQM) is a business management strategy focused on improving the quality of products and services. It is an integral part of Supply Chain Management (SCM) and is used to ensure that all stakeholders in the supply chain are working together to deliver the highest quality products and services. TQM focuses on continuous improvement, customer satisfaction, and process optimization. It involves the use of various tools and techniques such as process mapping, benchmarking, and root cause analysis to identify areas of improvement. TQM is used by organizations to ensure that their products and services meet customer expectations and comply with industry standards. It is also used to reduce costs and improve efficiency. By implementing TQM, organizations can improve their competitive advantage and increase customer loyalty. Some companies in the TQM market include IBM, Oracle, SAP, Microsoft, and Deloitte. Show Less Read more