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Computer Aided Dispatch Market - Global Forecast 2026-2032- Product Image
Computer Aided Dispatch Market - Global Forecast 2026-2032- Product Image
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Computer Aided Dispatch Market - Global Forecast 2026-2032

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    Report

  • 188 Pages
  • January 2026
  • Region: Global
  • 360iResearch™
  • ID: 4896507
1h Free Analyst Time
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The computer aided dispatch market is redefining decision-making and operational excellence for public safety and mission-critical organizations as they respond to increasingly complex incident landscapes. This modernization is central to how agencies address technology, compliance, and evolving risk management needs.

Market Snapshot: Computer Aided Dispatch Market Size and Growth

The computer aided dispatch market is experiencing significant expansion, rising from USD 2.90 billion in 2025 to USD 3.09 billion in 2026, with forecasts expecting an increase to USD 5.06 billion by 2032. The market’s compound annual growth rate stands at 8.26%. This upward trend underscores the growing investment by emergency services and critical infrastructure sectors in integrated dispatch technologies as they adapt to meet escalating regulatory and operational standards.

Scope & Segmentation

This report delivers actionable insights tailored for senior leadership. It provides detailed segmentation along the dimensions of end users, components, deployment models, application intents, organization size, and global regions. The following breakdown highlights critical segments shaping procurement strategies and guiding operational modernization:

  • End User Segments: Defense & Homeland Security for command reliability; Public Safety spanning Emergency Medical Services, Fire, and Police for coordinated incident response; Transportation ensuring real-time, network-wide routing; Utilities focused on infrastructure restoration.
  • Components: Software solutions supported by managed and professional services, delivering integration, scalability, and continuous operational support.
  • Deployment Models: Cloud deployments, including private and public cloud configurations, for improved scalability and control; On premise solutions for governance and compliance demands.
  • Application Intents: New installations, capability-driven upgrades, and ongoing system maintenance, each introducing unique technical and procurement challenges.
  • Organization Size: Large enterprises requiring advanced customization and comprehensive support; small and medium organizations prioritizing straightforward deployments and predictable costs.
  • Regional Coverage: Americas with early adoption and evolving regulatory models; Europe, Middle East and Africa shaped by diverse compliance and historic infrastructure; Asia-Pacific driven by rapid digitalization and urban expansion.
  • Key Technologies: Artificial intelligence for analytics, edge computing for decentralized operations, cloud-native systems for flexibility, and adherence to interoperability standards for multi-agency effectiveness.

Key Takeaways: Strategic Insights for Decision-Makers

  • Modern dispatch platforms integrate mapping, sensor, and multimedia streams enabling enhanced real-time situational awareness for agencies.
  • Artificial intelligence and edge technology adoption is transforming incident management from reactive to proactive, facilitating efficient prioritization and resource deployment.
  • Cloud-based models allow agencies to expand capacity flexibly, while also demanding improved frameworks for secure access, compliance, and data control.
  • Industry standards for interoperability are influencing technology selection by emphasizing open, adaptable architectures suited to multi-agency and multi-region use.
  • Regional differences in infrastructure maturity and regulatory frameworks impact procurement and feature requirements, affecting vendor selection and deployment models.
  • Vendor differentiation hinges on commitments to reliability, strong cybersecurity practices, and scalable service models that meet diverse agency needs beyond core dispatch capabilities.

Tariff Impact on Procurement and Supplier Strategies

Recent US tariff changes are driving organizations to re-examine procurement and supply chain practices in the computer aided dispatch sector. There is heightened demand for transparent sourcing and systems that support modular, multi-vendor integration. In response, vendors are offering flexible licensing agreements and investing in domestic manufacturing options, reflecting how trade policy adjustments influence operational and sourcing strategies.

Research Methodology & Data Sources

This analysis draws on discussions with industry experts, procurement officers, and operations executives, coupled with review of technical literature and vendor evaluations. Ensuring credible findings, data was validated through third-party references, direct interviews, and established certification standards.

Why This Report Matters

  • Assists procurement and operations leaders in evaluating technology investments that align with risk, compliance, and modernization objectives.
  • Equips executive teams with benchmarked insights on deployment, regulatory alignment, and practical strategies to strengthen organizational response.
  • Facilitates informed navigation of technology choices to advance modernization, regulatory consistency, and operational resilience across sectors.

Conclusion

Adoption of secure and scalable computer aided dispatch solutions strengthens response effectiveness and future-proofs organizational operations. This report equips leaders with the insights necessary for confident decision-making in today’s rapidly evolving public safety technology landscape.

 

Additional Product Information:

  • Purchase of this report includes 1 year online access with quarterly updates.
  • This report can be updated on request. Please contact our Customer Experience team using the Ask a Question widget on our website.

Table of Contents

1. Preface
1.1. Objectives of the Study
1.2. Market Definition
1.3. Market Segmentation & Coverage
1.4. Years Considered for the Study
1.5. Currency Considered for the Study
1.6. Language Considered for the Study
1.7. Key Stakeholders
2. Research Methodology
2.1. Introduction
2.2. Research Design
2.2.1. Primary Research
2.2.2. Secondary Research
2.3. Research Framework
2.3.1. Qualitative Analysis
2.3.2. Quantitative Analysis
2.4. Market Size Estimation
2.4.1. Top-Down Approach
2.4.2. Bottom-Up Approach
2.5. Data Triangulation
2.6. Research Outcomes
2.7. Research Assumptions
2.8. Research Limitations
3. Executive Summary
3.1. Introduction
3.2. CXO Perspective
3.3. Market Size & Growth Trends
3.4. Market Share Analysis, 2025
3.5. FPNV Positioning Matrix, 2025
3.6. New Revenue Opportunities
3.7. Next-Generation Business Models
3.8. Industry Roadmap
4. Market Overview
4.1. Introduction
4.2. Industry Ecosystem & Value Chain Analysis
4.2.1. Supply-Side Analysis
4.2.2. Demand-Side Analysis
4.2.3. Stakeholder Analysis
4.3. Porter’s Five Forces Analysis
4.4. PESTLE Analysis
4.5. Market Outlook
4.5.1. Near-Term Market Outlook (0-2 Years)
4.5.2. Medium-Term Market Outlook (3-5 Years)
4.5.3. Long-Term Market Outlook (5-10 Years)
4.6. Go-to-Market Strategy
5. Market Insights
5.1. Consumer Insights & End-User Perspective
5.2. Consumer Experience Benchmarking
5.3. Opportunity Mapping
5.4. Distribution Channel Analysis
5.5. Pricing Trend Analysis
5.6. Regulatory Compliance & Standards Framework
5.7. ESG & Sustainability Analysis
5.8. Disruption & Risk Scenarios
5.9. Return on Investment & Cost-Benefit Analysis
6. Cumulative Impact of United States Tariffs 2025
7. Cumulative Impact of Artificial Intelligence 2025
8. Computer Aided Dispatch Market, by Component
8.1. Software
8.2. Services
8.2.1. Managed Services
8.2.2. Professional Services
9. Computer Aided Dispatch Market, by Deployment Mode
9.1. Cloud
9.1.1. Private Cloud
9.1.2. Public Cloud
9.2. On Premise
10. Computer Aided Dispatch Market, by Organization Size
10.1. Large Enterprise
10.2. Small And Medium Enterprise
11. Computer Aided Dispatch Market, by End User
11.1. Defense And Homeland Security
11.2. Public Safety
11.2.1. Emergency Medical Services
11.2.2. Fire
11.2.3. Police
11.3. Transportation
11.4. Utilities
12. Computer Aided Dispatch Market, by Region
12.1. Americas
12.1.1. North America
12.1.2. Latin America
12.2. Europe, Middle East & Africa
12.2.1. Europe
12.2.2. Middle East
12.2.3. Africa
12.3. Asia-Pacific
13. Computer Aided Dispatch Market, by Group
13.1. ASEAN
13.2. GCC
13.3. European Union
13.4. BRICS
13.5. G7
13.6. NATO
14. Computer Aided Dispatch Market, by Country
14.1. United States
14.2. Canada
14.3. Mexico
14.4. Brazil
14.5. United Kingdom
14.6. Germany
14.7. France
14.8. Russia
14.9. Italy
14.10. Spain
14.11. China
14.12. India
14.13. Japan
14.14. Australia
14.15. South Korea
15. United States Computer Aided Dispatch Market
16. China Computer Aided Dispatch Market
17. Competitive Landscape
17.1. Market Concentration Analysis, 2025
17.1.1. Concentration Ratio (CR)
17.1.2. Herfindahl Hirschman Index (HHI)
17.2. Recent Developments & Impact Analysis, 2025
17.3. Product Portfolio Analysis, 2025
17.4. Benchmarking Analysis, 2025
17.5. Caliber Public Safety
17.6. Carbyne, Ltd.
17.7. CentralSquare Technologies, Inc.
17.8. CODY Systems
17.9. Everbridge, Inc.
17.10. Frequentis AG
17.11. Hexagon AB
17.12. Mark43, Inc.
17.13. Motorola Solutions, Inc.
17.14. NICE Ltd.
17.15. RapidSOS, Inc.
17.16. Southern Software, Inc.
17.17. TriTech Software Systems
17.18. Tyler Technologies, Inc.
17.19. Versaterm Inc.
17.20. Zetron, Inc.
List of Figures
FIGURE 1. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
FIGURE 2. GLOBAL COMPUTER AIDED DISPATCH MARKET SHARE, BY KEY PLAYER, 2025
FIGURE 3. GLOBAL COMPUTER AIDED DISPATCH MARKET, FPNV POSITIONING MATRIX, 2025
FIGURE 4. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 5. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 6. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 7. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 8. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 9. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY GROUP, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 10. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2025 VS 2026 VS 2032 (USD MILLION)
FIGURE 11. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
FIGURE 12. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
List of Tables
TABLE 1. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
TABLE 2. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 3. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SOFTWARE, BY REGION, 2018-2032 (USD MILLION)
TABLE 4. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SOFTWARE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 5. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SOFTWARE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 6. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, BY REGION, 2018-2032 (USD MILLION)
TABLE 7. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, BY GROUP, 2018-2032 (USD MILLION)
TABLE 8. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 9. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 10. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY MANAGED SERVICES, BY REGION, 2018-2032 (USD MILLION)
TABLE 11. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY MANAGED SERVICES, BY GROUP, 2018-2032 (USD MILLION)
TABLE 12. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY MANAGED SERVICES, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 13. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PROFESSIONAL SERVICES, BY REGION, 2018-2032 (USD MILLION)
TABLE 14. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PROFESSIONAL SERVICES, BY GROUP, 2018-2032 (USD MILLION)
TABLE 15. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PROFESSIONAL SERVICES, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 16. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 17. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, BY REGION, 2018-2032 (USD MILLION)
TABLE 18. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, BY GROUP, 2018-2032 (USD MILLION)
TABLE 19. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 20. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 21. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PRIVATE CLOUD, BY REGION, 2018-2032 (USD MILLION)
TABLE 22. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PRIVATE CLOUD, BY GROUP, 2018-2032 (USD MILLION)
TABLE 23. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PRIVATE CLOUD, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 24. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC CLOUD, BY REGION, 2018-2032 (USD MILLION)
TABLE 25. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC CLOUD, BY GROUP, 2018-2032 (USD MILLION)
TABLE 26. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC CLOUD, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 27. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY ON PREMISE, BY REGION, 2018-2032 (USD MILLION)
TABLE 28. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY ON PREMISE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 29. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY ON PREMISE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 30. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 31. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY LARGE ENTERPRISE, BY REGION, 2018-2032 (USD MILLION)
TABLE 32. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY LARGE ENTERPRISE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 33. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY LARGE ENTERPRISE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 34. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SMALL AND MEDIUM ENTERPRISE, BY REGION, 2018-2032 (USD MILLION)
TABLE 35. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SMALL AND MEDIUM ENTERPRISE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 36. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY SMALL AND MEDIUM ENTERPRISE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 37. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 38. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY DEFENSE AND HOMELAND SECURITY, BY REGION, 2018-2032 (USD MILLION)
TABLE 39. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY DEFENSE AND HOMELAND SECURITY, BY GROUP, 2018-2032 (USD MILLION)
TABLE 40. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY DEFENSE AND HOMELAND SECURITY, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 41. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, BY REGION, 2018-2032 (USD MILLION)
TABLE 42. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, BY GROUP, 2018-2032 (USD MILLION)
TABLE 43. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 44. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 45. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY EMERGENCY MEDICAL SERVICES, BY REGION, 2018-2032 (USD MILLION)
TABLE 46. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY EMERGENCY MEDICAL SERVICES, BY GROUP, 2018-2032 (USD MILLION)
TABLE 47. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY EMERGENCY MEDICAL SERVICES, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 48. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY FIRE, BY REGION, 2018-2032 (USD MILLION)
TABLE 49. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY FIRE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 50. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY FIRE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 51. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY POLICE, BY REGION, 2018-2032 (USD MILLION)
TABLE 52. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY POLICE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 53. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY POLICE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 54. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY TRANSPORTATION, BY REGION, 2018-2032 (USD MILLION)
TABLE 55. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY TRANSPORTATION, BY GROUP, 2018-2032 (USD MILLION)
TABLE 56. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY TRANSPORTATION, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 57. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY UTILITIES, BY REGION, 2018-2032 (USD MILLION)
TABLE 58. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY UTILITIES, BY GROUP, 2018-2032 (USD MILLION)
TABLE 59. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY UTILITIES, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 60. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY REGION, 2018-2032 (USD MILLION)
TABLE 61. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY SUBREGION, 2018-2032 (USD MILLION)
TABLE 62. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 63. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 64. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 65. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 66. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 67. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 68. AMERICAS COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 69. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 70. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 71. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 72. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 73. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 74. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 75. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 76. NORTH AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 77. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 78. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 79. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 80. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 81. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 82. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 83. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 84. LATIN AMERICA COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 85. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY SUBREGION, 2018-2032 (USD MILLION)
TABLE 86. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 87. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 88. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 89. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 90. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 91. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 92. EUROPE, MIDDLE EAST & AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 93. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 94. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 95. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 96. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 97. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 98. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 99. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 100. EUROPE COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 101. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 102. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 103. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 104. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 105. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 106. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 107. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 108. MIDDLE EAST COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 109. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 110. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 111. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 112. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 113. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 114. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 115. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 116. AFRICA COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 117. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 118. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 119. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 120. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 121. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 122. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 123. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 124. ASIA-PACIFIC COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 125. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY GROUP, 2018-2032 (USD MILLION)
TABLE 126. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 127. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 128. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 129. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 130. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 131. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 132. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 133. ASEAN COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 134. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 135. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 136. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 137. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 138. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 139. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 140. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 141. GCC COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 142. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 143. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 144. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 145. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 146. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 147. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 148. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 149. EUROPEAN UNION COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 150. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 151. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 152. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 153. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 154. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 155. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 156. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 157. BRICS COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 158. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 159. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 160. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 161. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 162. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 163. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 164. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 165. G7 COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 166. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 167. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 168. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 169. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 170. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 171. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 172. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 173. NATO COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 174. GLOBAL COMPUTER AIDED DISPATCH MARKET SIZE, BY COUNTRY, 2018-2032 (USD MILLION)
TABLE 175. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
TABLE 176. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 177. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 178. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 179. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 180. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 181. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 182. UNITED STATES COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)
TABLE 183. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, 2018-2032 (USD MILLION)
TABLE 184. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY COMPONENT, 2018-2032 (USD MILLION)
TABLE 185. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY SERVICES, 2018-2032 (USD MILLION)
TABLE 186. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY DEPLOYMENT MODE, 2018-2032 (USD MILLION)
TABLE 187. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY CLOUD, 2018-2032 (USD MILLION)
TABLE 188. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY ORGANIZATION SIZE, 2018-2032 (USD MILLION)
TABLE 189. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY END USER, 2018-2032 (USD MILLION)
TABLE 190. CHINA COMPUTER AIDED DISPATCH MARKET SIZE, BY PUBLIC SAFETY, 2018-2032 (USD MILLION)

Companies Mentioned

The key companies profiled in this Computer Aided Dispatch market report include:
  • Caliber Public Safety
  • Carbyne, Ltd.
  • CentralSquare Technologies, Inc.
  • CODY Systems
  • Everbridge, Inc.
  • Frequentis AG
  • Hexagon AB
  • Mark43, Inc.
  • Motorola Solutions, Inc.
  • NICE Ltd.
  • RapidSOS, Inc.
  • Southern Software, Inc.
  • TriTech Software Systems
  • Tyler Technologies, Inc.
  • Versaterm Inc.
  • Zetron, Inc.

Table Information

Report AttributeDetails
No. of Pages188
PublishedJanuary 2026
Forecast Period2026 - 2032
Estimated Market Value ( USD ) in 2026 $ 3.09 Billion
Forecasted Market Value ( USD ) by 2032 $ 5.06 Billion
Compound Annual Growth Rate8.2%
Regions CoveredGlobal
No. of Companies Mentioned17

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About the Market

Computer Aided Dispatch (CAD) is a technology used by call centres to manage and dispatch calls. It is a system that automates the process of receiving, prioritizing, routing, and tracking calls. CAD systems are used to improve the efficiency of call centres by providing real-time information about the status of calls and the availability of resources. CAD systems also provide call centre managers with the ability to monitor and analyze call centre performance. CAD systems are typically integrated with other call centre technologies such as Automatic Call Distributors (ACDs), Interactive Voice Response (IVR) systems, and Customer Relationship Management (CRM) systems. This integration allows for a more efficient and effective call centre operation. CAD systems are used by a variety of industries, including public safety, transportation, healthcare, and customer service. They are also used by businesses to manage customer service calls, emergency calls, and other types of calls. Some companies in the CAD market include Avaya, Genesys, NICE, Verint, and Aspect. Show Less Read more

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