Call Centre Operation in New Zealand - Industry Market Research Report

Hanging up: Reduced demand due to COVID-19 business closures has diminished industry revenue

Industry operators primarily answer telephone calls and relay messages to clients or provide telemarketing services on a contract or fee basis for others. Companies involved in telemarketing services do not own the product or own the service they represent.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.