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Call Centre Operation in New Zealand - Industry Market Research Report

  • ID: 4578131
  • Report
  • January 2021
  • Region: New Zealand
  • 41 Pages
  • IBISWorld
Called Up: the Covid-19 Pandemic Has Boosted Demand, Due to Disruptions in Overseas Call Centres

FEATURED COMPANIES

  • Resene Paints Limited
Industry operators primarily answer telephone calls and relay messages to clients and/or provide telemarketing services on a contract or fee basis for others. Companies involved in telemarketing services do not own the product or own the service they represent.

Report Scope


This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Resene Paints Limited

ABOUT THIS INDUSTRY
  • Industry Definition
  • Main Activities
  • Similar Industries
  • Additional Resources

INDUSTRY AT A GLANCE
INDUSTRY PERFORMANCE
  • Executive Summary
  • Key External Drivers
  • Current Performance
  • Industry Outlook
  • Industry Life Cycle

PRODUCTS & MARKETS
  • Supply Chain
  • Products & Services
  • Demand Determinants
  • Major Markets
  • International Trade
  • Business Locations

COMPETITIVE LANDSCAPE
  • Market Share Concentration
  • Key Success Factors
  • Cost Structure Benchmarks
  • Basis of Competition
  • Barriers to Entry
  • Industry Globalization

MAJOR COMPANIES
OPERATING CONDITIONS
  • Capital Intensity
  • Technology & Systems
  • Revenue Volatility
  • Regulation & Policy
  • Industry Assistance

KEY STATISTICS
  • Industry Data
  • Annual Change
  • Key Ratios

JARGON & GLOSSARY
Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • PPG Industries New Zealand Limited
  • Resene Paints Limited
  • DuluxGroup (New Zealand) Pty Ltd
  • Valspar Paint (NZ) Limited
Note: Product cover images may vary from those shown

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