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Virtual Receptionist Service Market: Global Industry Analysis, Trends, Market Size, and Forecasts up to 2028

  • Report

  • 100 Pages
  • July 2022
  • Region: Global
  • Infinium Global Research
  • ID: 5642804
The report on the global virtual receptionist service market provides qualitative and quantitative analysis for the period from 2022 to 2028. The report predicts the global virtual receptionist service market to grow with a CAGR of around 24% over the forecast period from 2022-2028. The study on virtual receptionist service market covers the analysis of the leading geographies such as North America, Europe, Asia-Pacific, and RoW for the period of 2022 to 2028.

The report on virtual receptionist service market is a comprehensive study and presentation of drivers, restraints, opportunities, demand factors, market size, forecasts, and trends in the global virtual receptionist service market over the period of 2022 to 2028. Moreover, the report is a collective presentation of primary and secondary research findings.

Porter's five forces model in the report provides insights into the competitive rivalry, supplier and buyer positions in the market and opportunities for the new entrants in the global virtual receptionist service market over the period of 2022 to 2028. Further, Growth Matrix gave in the report brings an insight into the investment areas that existing or new market players can consider.

Report Findings

1) Drivers

  • Growing digitalization of workplaces and businesses
  • Growing applications across industries

2) Restraints

  • Complex integration process

3) Opportunities

  • The emergence of new technologies such as AI and Ml

Research Methodology

A) Primary Research

The primary research involves extensive interviews and analysis of the opinions provided by the primary respondents. The primary research starts with identifying and approaching the primary respondents, the primary respondents are approached include

1. Key Opinion Leaders
2. Internal and External subject matter experts
3. Professionals and participants from the industry

The primary research respondents typically include

1. Executives working with leading companies in the market under review
2. Product/brand/marketing managers
3. CXO level executives
4. Regional/zonal/country managers
5. Vice President level executives.

B) Secondary Research

Secondary research involves extensive exploring through the secondary sources of information available in both the public domain and paid sources. Each research study is based on over 500 hours of secondary research accompanied by primary research. The information obtained through the secondary sources is validated through the crosscheck on various data sources.

The secondary sources of the data typically include

1. Company reports and publications
2. Government/institutional publications
3. Trade and associations journals
4. Databases such as WTO, OECD, World Bank, and among others.
5. Websites and publications by research agencies

Segment Covered

The global virtual receptionist service market is segmented on the basis of service, and end users.

The Global Virtual Receptionist Service Market by Service

  • Voice Reception
  • Video Reception
  • Web Chat

The Global Virtual Receptionist Service Market by End Users

  • Large Enterprises
  • Small and Mid-sized Enterprises (SMEs)

Company Profiles

The companies covered in the report include
  • Abby Connect
  • Ruby
  • Bottleneck Digital Assistants
  • Nexa
  • Grasshopper
  • Smith.ai
  • PATLive
  • Davinci Virtual
  • EcomVA
  • AnswerConnect

What does this Report Deliver?

1. Comprehensive analysis of the global as well as regional markets of the virtual receptionist service market.
2. Complete coverage of all the segments in the virtual receptionist service market to analyze the trends, developments in the global market and forecast of market size up to 2028.
3. Comprehensive analysis of the companies operating in the global virtual receptionist service market. The company profile includes analysis of product portfolio, revenue, SWOT analysis and latest developments of the company.
4. Growth Matrix presents an analysis of the product segments and geographies that market players should focus to invest, consolidate, expand and/or diversify.

This product will be delivered within 1-3 business days.

Table of Contents

1. Preface
1.1. Report Description
1.2. Research Methods
1.3. Research Approaches
2. Executive Summary
2.1. Virtual Receptionist Service Market Highlights
2.2. Virtual Receptionist Service Market Projection
2.3. Virtual Receptionist Service Market Regional Highlights
3. Global Virtual Receptionist Service Market Overview
3.1. Introduction
3.2. Market Dynamics
3.2.1. Drivers
3.2.2. Restraints
3.2.3. Opportunities
3.3. Analysis of COVID-19 impact on the Virtual Receptionist Service Market
3.4. Porter's Five Forces Analysis
3.5. Growth Matrix Analysis
3.5.1. Growth Matrix Analysis by Service
3.5.2. Growth Matrix Analysis by End Users
3.5.3. Growth Matrix Analysis by Region
3.6. Value Chain Analysis of Virtual Receptionist Service Market
4. Virtual Receptionist Service Market Macro Indicator Analysis
5. Global Virtual Receptionist Service Market by Service
5.1. Voice Reception
5.2. Video Reception
5.3. Web Chat
6. Global Virtual Receptionist Service Market by End Users
6.1. Large Enterprises
6.2. Small and Mid-sized Enterprises (SMEs)
7. Global Virtual Receptionist Service Market by Region 2022-2028
7.1. North America
7.1.1. North America Virtual Receptionist Service Market by Service
7.1.2. North America Virtual Receptionist Service Market by End Users
7.1.3. North America Virtual Receptionist Service Market by Country
7.2. Europe
7.2.1. Europe Virtual Receptionist Service Market by Service
7.2.2. Europe Virtual Receptionist Service Market by End Users
7.2.3. Europe Virtual Receptionist Service Market by Country
7.3. Asia-Pacific
7.3.1. Asia-Pacific Virtual Receptionist Service Market by Service
7.3.2. Asia-Pacific Virtual Receptionist Service Market by End Users
7.3.3. Asia-Pacific Virtual Receptionist Service Market by Country
7.4. RoW
7.4.1. RoW Virtual Receptionist Service Market by Service
7.4.2. RoW Virtual Receptionist Service Market by End Users
7.4.3. RoW Virtual Receptionist Service Market by Sub-region
8. Company Profiles and Competitive Landscape
8.1. Competitive Landscape in the Global Virtual Receptionist Service Market
8.2. Companies Profiles
8.2.1. Abby Connect
8.2.2. Ruby
8.2.3. Bottleneck Digital Assistants
8.2.4. Nexa
8.2.5. Grasshopper
8.2.6. Smith.ai
8.2.7. PATLive
8.2.8. Davinci Virtual
8.2.9. EcomVA
8.2.10. AnswerConnect

Companies Mentioned

  • Abby Connect
  • Ruby
  • Bottleneck Digital Assistants
  • Nexa
  • Grasshopper
  • Smith.ai
  • PATLive
  • Davinci Virtual
  • EcomVA
  • AnswerConnect