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Malaysia Conversational Commerce Market Intelligence and Future Growth Dynamics Databook - 75+ KPIs on Conversational Commerce Trends by End-Use Sectors, Operational KPIs, Product Offering, and Spend By Application - Q2 2023 Update

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    Report

  • 115 Pages
  • August 2023
  • Region: Malaysia
  • PayNXT360
  • ID: 5780867
According to the publisher, the conversational commerce industry in Malaysia is expected to grow by 24.9% on annual basis to reach US$4.0 billion in 2023.

The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 21.0% during 2022-2028. The conversational commerce transaction value in the country will increase from US$4.0 billion in 2023 to reach US$10.5 billion by 2028.

This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics.

The research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.

Scope

This report provides in-depth, data-centric analysis of conversational commerce in Malaysia. Below is a summary of key market segments:

Malaysia Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators

  • Transaction Value
  • Transaction Volume
  • Average Value Per Transaction

Malaysia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type

  • AI-Based Virtual Assistants
  • Non-Intelligent Chatbot

Malaysia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type

  • Chatbots
  • Digital Voice Assistants
  • OTT Messaging
  • RCS Messaging

Malaysia Conversational Commerce Industry Market Size and Forecast by Chatbots

  • Web-Based
  • App-Based

Malaysia Conversational Commerce Industry Market Size and Forecast by Key Sectors

  • Retail Shopping
  • Travel & Hospitality
  • Online Food Service
  • Media and Entertainment
  • Healthcare and Wellness
  • Financial Services
  • Technology Products and Services
  • Other Sectors

Malaysia Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering

  • Retail Shopping By Chatbots
  • Travel & Hospitality By Chatbots
  • Online Food Service By Chatbots
  • Media and Entertainment By Chatbots
  • Healthcare and Wellness By Chatbots
  • Financial Services By Chatbots
  • Technology Products and Services By Chatbots
  • Other Sectors By Chatbots
  • Retail Shopping By Digital Voice Assistants
  • Travel & Hospitality By Digital Voice Assistants
  • Online Food Service By Digital Voice Assistants
  • Media and Entertainment By Digital Voice Assistants
  • Healthcare and Wellness By Digital Voice Assistants
  • Financial Services By Digital Voice Assistants
  • Technology Products and Services By Digital Voice Assistants
  • Other Sectors By Digital Voice Assistants
  • Retail Shopping By OTT Messaging
  • Travel & Hospitality By OTT Messaging
  • Online Food Service By OTT Messaging
  • Media and Entertainment By OTT Messaging
  • Healthcare and Wellness By OTT Messaging
  • Financial Services By OTT Messaging
  • Technology Products and Services By OTT Messaging
  • Other Sectors By OTT Messaging
  • Retail Shopping By RCS Messaging
  • Travel & Hospitality By RCS Messaging
  • Online Food Service By RCS Messaging
  • Media and Entertainment By RCS Messaging
  • Healthcare and Wellness By RCS Messaging
  • Financial Services By RCS Messaging
  • Technology Products and Services By RCS Messaging
  • Other Sectors By RCS Messaging

Malaysia Conversational Commerce Industry Market Size and Forecast by Organization Size

  • Large Enterprise
  • Medium-Sized Enterprise
  • Small Enterprise

Malaysia Total Spend on Conversational Commerce Market

Malaysia Conversational Commerce Industry Market Size and Forecast by Spend on Application

  • Software Application
  • IT Services
  • Consulting Services

Malaysia Conversational Commerce Spend on Key Sectors

  • Retail Shopping
  • Travel & Hospitality
  • Online Food Service
  • Media and Entertainment
  • Healthcare and Wellness
  • Financial Services
  • Technology Products and Services
  • Other Sectors

Reasons to buy

  • In-depth Understanding of Malaysia Conversational Commerce Market Dynamics: Understand market opportunities and key trends along with forecast in Malaysia.
  • Insights into Opportunity by end-use sectors: Get market dynamics by end-use sectors to assess emerging opportunity across various end-use sectors.
  • Insights into Opportunity by products: Get market dynamics by key products of conversational commerce.
  • Develop Market Specific Strategies: Identify growth segments and target specific opportunities.
  • Develop proactive and lucrative business strategies through market intelligence and forward-looking analysis of conversational market opportunities in Malaysia.

Table of Contents

1. About this Report
1.1. Summary
1.2. Methodology
1.3. Conversational Commerce Definitions
1.4. Disclaimer
2. Malaysia Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators
2.1. Malaysia Conversational Commerce - Transaction Value Trend Analysis, 2019-2028
2.2. Malaysia Conversational Commerce - Transaction Volume Trend Analysis, 2019-2028
2.3. Malaysia Conversational Commerce - Average Value Per Transaction Trend Analysis, 2019-2028
3. Malaysia Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
3.1. Malaysia Conversational Commerce Market Share by Virtual Assistant Type - Transaction Value (%), 2022 Vs. 2028
3.1.1. Malaysia Conversational Commerce AI-Based Virtual Assistants - Transaction Value Trend Analysis, 2019-2028
3.1.2. Malaysia Conversational Commerce Non-Intelligent Chatbot - Transaction Value Trend Analysis, 2019-2028
3.2. Malaysia Conversational Commerce Market Share by Virtual Assistant Type - Transaction Volume (%), 2022 Vs. 2028
3.2.1. Malaysia Conversational Commerce AI-Based Virtual Assistants - Transaction Volume Trend Analysis, 2019-2028
3.2.2. Malaysia Conversational Commerce Non-Intelligent Chatbot - Transaction Volume Trend Analysis, 2019-2028
4. Malaysia Conversational Commerce Industry Market Size and Forecast by Product Offering
4.1. Malaysia Conversational Commerce Market Share by Product Offering - Transaction Value (%), 2022 Vs. 2028
4.1.1. Malaysia Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
4.1.2. Malaysia Conversational Commerce by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
4.1.3. Malaysia Conversational Commerce by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
4.1.4. Malaysia Conversational Commerce by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
4.2. Malaysia Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
4.2.1. Malaysia Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
4.2.2. Malaysia Conversational Commerce by Digital Voice Assistants - Transaction Volume Trend Analysis, 2019-2028
4.2.3. Malaysia Conversational Commerce by OTT Messaging - Transaction Volume Trend Analysis, 2019-2028
4.2.4. Malaysia Conversational Commerce by RCS Messaging - Transaction Volume Trend Analysis, 2019-2028
4.3. Malaysia Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028
4.3.1. Malaysia Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.2. Malaysia Conversational Commerce by Digital Voice Assistants - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.3. Malaysia Conversational Commerce by OTT Messaging - Average Value Per Transaction Trend Analysis, 2019-2028
4.3.4. Malaysia Conversational Commerce by RCS Messaging - Average Value Per Transaction Trend Analysis, 2019-2028
5. Malaysia Conversational Commerce Industry Market Size and Forecast by Chatbots
5.1. Malaysia Conversational Commerce by Chatbots - Transaction Value Trend Analysis, 2019-2028
5.1.1. Malaysia Conversational Commerce Chatbots by Web-Based - Transaction Value Trend Analysis, 2019-2028
5.1.2. Malaysia Conversational Commerce Chatbots by App-Based - Transaction Value Trend Analysis, 2019-2028
5.2. Malaysia Conversational Commerce by Chatbots - Transaction Volume Trend Analysis, 2019-2028
5.2.1. Malaysia Conversational Commerce Chatbots by Web-Based - Transaction Volume Trend Analysis, 2019-2028
5.2.2. Malaysia Conversational Commerce Chatbots by App-Based - Transaction Volume Trend Analysis, 2019-2028
5.3. Malaysia Conversational Commerce by Chatbots - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.1. Malaysia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028
5.3.2. Malaysia Conversational Commerce Chatbots by App-Based - Average Value Per Transaction Trend Analysis, 2019-2028
6. Malaysia Conversational Commerce Industry Market Size and Forecast by Sector
6.1. Malaysia Conversational Commerce Market Share by Sector - Transaction Value (%), 2022 Vs. 2028
6.2. Malaysia Conversational Commerce by Retail Shopping - Transaction Value Trend Analysis, 2019-2028
6.3. Malaysia Conversational Commerce by Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
6.4. Malaysia Conversational Commerce by Online Food Service - Transaction Value Trend Analysis, 2019-2028
6.5. Malaysia Conversational Commerce by Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
6.6. Malaysia Conversational Commerce by Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
6.7. Malaysia Conversational Commerce by Financial Services - Transaction Value Trend Analysis, 2019-2028
6.8. Malaysia Conversational Commerce by Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
6.9. Malaysia Conversational Commerce by Other Sectors - Transaction Value Trend Analysis, 2019-2028
7. Malaysia Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering
7.1. Malaysia Conversational Commerce in Retail Shopping by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.1.1. Malaysia Conversational Commerce in Retail Shopping by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.1.2. Malaysia Conversational Commerce in Retail Shopping by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.1.3. Malaysia Conversational Commerce in Retail Shopping by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.1.4. Malaysia Conversational Commerce in Retail Shopping by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.2. Malaysia Conversational Commerce in Travel & Hospitality by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.2.1. Malaysia Conversational Commerce in Travel & Hospitality by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.2.2. Malaysia Conversational Commerce in Travel & Hospitality by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.2.3. Malaysia Conversational Commerce in Travel & Hospitality by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.2.4. Malaysia Conversational Commerce in Travel & Hospitality by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.3. Malaysia Conversational Commerce in Online Food Service by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.3.1. Malaysia Conversational Commerce in Online Food Service by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.3.2. Malaysia Conversational Commerce in Online Food Service by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.3.3. Malaysia Conversational Commerce in Online Food Service by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.3.4. Malaysia Conversational Commerce in Online Food Service by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.4. Malaysia Conversational Commerce in Media and Entertainment by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.4.1. Malaysia Conversational Commerce in Media and Entertainment by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.4.2. Malaysia Conversational Commerce in Media and Entertainment by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.4.3. Malaysia Conversational Commerce in Media and Entertainment by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.4.4. Malaysia Conversational Commerce in Media and Entertainment by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.5. Malaysia Conversational Commerce in Healthcare and Wellness by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.5.1. Malaysia Conversational Commerce in Healthcare and Wellness by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.5.2. Malaysia Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.5.3. Malaysia Conversational Commerce in Healthcare and Wellness by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.5.4. Malaysia Conversational Commerce in Healthcare and Wellness by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.6. Malaysia Conversational Commerce in Financial Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.6.1. Malaysia Conversational Commerce in Financial Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.6.2. Malaysia Conversational Commerce in Financial Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.6.3. Malaysia Conversational Commerce in Financial Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.6.4. Malaysia Conversational Commerce in Financial Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.7. Malaysia Conversational Commerce in Technology Products and Services by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.7.1. Malaysia Conversational Commerce in Technology Products and Services by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.7.2. Malaysia Conversational Commerce in Technology Products and Services by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.7.3. Malaysia Conversational Commerce in Technology Products and Services by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.7.4. Malaysia Conversational Commerce in Technology Products and Services by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
7.8. Malaysia Conversational Commerce in Other Sectors by Product Offering - Transaction Value Trend Analysis, 2019-2028
7.8.1. Malaysia Conversational Commerce in Other Sectors by Chatbots - Transaction Value Trend Analysis, 2019-2028
7.8.2. Malaysia Conversational Commerce in Other Sectors by Digital Voice Assistants - Transaction Value Trend Analysis, 2019-2028
7.8.3. Malaysia Conversational Commerce in Other Sectors by OTT Messaging - Transaction Value Trend Analysis, 2019-2028
7.8.4. Malaysia Conversational Commerce in Other Sectors by RCS Messaging - Transaction Value Trend Analysis, 2019-2028
8. Malaysia Conversational Commerce Industry Market Size and Forecast by Organization Size
8.1. Malaysia Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
8.2. Malaysia Conversational Commerce by Large Enterprise - Transaction Value Trend Analysis, 2019-2028
8.3. Malaysia Conversational Commerce by Medium-Sized Enterprise - Transaction Value Trend Analysis, 2019-2028
8.4. Malaysia Conversational Commerce by Small Enterprise - Transaction Value Trend Analysis, 2019-2028
9. Malaysia Total Spend on Conversational Commerce
10. Malaysia Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028
10.1. Malaysia Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028
10.2. Malaysia Conversational Commerce Spend on Software Application - Transaction Value Trend Analysis, 2019-2028
10.3. Malaysia Conversational Commerce Payment Spend on IT Services - Transaction Value Trend Analysis, 2019-2028
10.4. Malaysia Conversational Commerce Spend on Consulting Services - Transaction Value Trend Analysis, 2019-2028
11. Malaysia Conversational Commerce Spend on Key Sectors, 2019-2028
11.1. Malaysia Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028
11.2. Malaysia Conversational Commerce Spend on Retail Shopping - Transaction Value Trend Analysis, 2019-2028
11.3. Malaysia Conversational Commerce Spend on Travel & Hospitality - Transaction Value Trend Analysis, 2019-2028
11.4. Malaysia Conversational Commerce Spend on Online Food Service - Transaction Value Trend Analysis, 2019-2028
11.5. Malaysia Conversational Commerce Spend on Media and Entertainment - Transaction Value Trend Analysis, 2019-2028
11.6. Malaysia Conversational Commerce Spend on Healthcare and Wellness - Transaction Value Trend Analysis, 2019-2028
11.7. Malaysia Conversational Commerce Spend on Financial Services - Transaction Value Trend Analysis, 2019-2028
11.8. Malaysia Conversational Commerce Spend on Technology Products and Services - Transaction Value Trend Analysis, 2019-2028
11.9. Malaysia Conversational Commerce Spend on Other Sectors - Transaction Value Trend Analysis, 2019-2028
12. Further Reading
12.1. About the Publisher
12.2. Related Research

Table Information