Enterprise Communication Infrastructure refers to the underlying framework and systems that enable effective and efficient communication within an organization. It encompasses the hardware, software, protocols, and networks used to facilitate various forms of communication, Including voice, video, messaging, and collaboration tools. In addition, the major aim of an enterprise communication infrastructure is to enable seamless and reliable communication among employees, teams, departments, and external stakeholders.
Furthermore, factors such as an Increase in the need for collaboration and productivity among employees and an Increase in demand for enhanced security and compliance primarily drive the growth of the enterprise communication infrastructure market. However, the cost of implementation and maintenance hamper the market growth. Moreover, an Increase in customer engagement and satisfaction is expected to provide lucrative opportunities for global market growth during the forecast period.
The global enterprise communication infrastructure market is segmented on the basis of type, deployment mode, end user, and region. On the basis of type, it is segregated into private, public, and hybrid. On the basis of deployment mode, it is segregated into cloud and on-premises. On the basis of end user, it is divided into BFSI, IT and telecom, manufacturing, healthcare, retail, government, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA .
On the basis of type, a private segment dominated the enterprise communication infrastructure market in 2022 and is expected to maintain its dominance in the upcoming years owing to the rise in demand for remote work and collaboration, the emergence of mobile devices and cloud-based solutions, and the need for more integrated and unified communication systems, have contributed to the growth of enterprise communication infrastructure in the private sector. However, the hybrid segment is expected to witness the highest growth, owing to it enhances technologies, and tools that are expected to be adopted, allowing for greater communication and collaboration capabilities while upholding high standards of security and compliance.
On the basis of region, North America segment dominated the enterprise communication infrastructure market in 2022, and is expected to maintain its dominance in the upcoming years owing to the Increase on demand for seamless communication, collaboration, scalability, security, compliance, and customer experience in business operations. However, Asia Pacific segment is expected segment is expected to witness highest growth, owing to the rise in ratio of cloud computing and the growing trend of BYOD in organizations fuels the growth of the market and enterprise Communication infrastructure industry in the Asia-Pacific region.
Market players operating in the enterprise communication infrastructure market Include Microsoft Corporation, AT and T Intellectual Property, International Business Machines Corporation, Cisco Systems, Inc., Avaya LLc, Orange Business, ALE International, ALE USA Inc., Verizon, DXC Technology Company, NEC Corporation. Furthermore, it highlights the strategies of the key players to improve the global market share and sustain competition.
Furthermore, factors such as an Increase in the need for collaboration and productivity among employees and an Increase in demand for enhanced security and compliance primarily drive the growth of the enterprise communication infrastructure market. However, the cost of implementation and maintenance hamper the market growth. Moreover, an Increase in customer engagement and satisfaction is expected to provide lucrative opportunities for global market growth during the forecast period.
The global enterprise communication infrastructure market is segmented on the basis of type, deployment mode, end user, and region. On the basis of type, it is segregated into private, public, and hybrid. On the basis of deployment mode, it is segregated into cloud and on-premises. On the basis of end user, it is divided into BFSI, IT and telecom, manufacturing, healthcare, retail, government, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA .
On the basis of type, a private segment dominated the enterprise communication infrastructure market in 2022 and is expected to maintain its dominance in the upcoming years owing to the rise in demand for remote work and collaboration, the emergence of mobile devices and cloud-based solutions, and the need for more integrated and unified communication systems, have contributed to the growth of enterprise communication infrastructure in the private sector. However, the hybrid segment is expected to witness the highest growth, owing to it enhances technologies, and tools that are expected to be adopted, allowing for greater communication and collaboration capabilities while upholding high standards of security and compliance.
On the basis of region, North America segment dominated the enterprise communication infrastructure market in 2022, and is expected to maintain its dominance in the upcoming years owing to the Increase on demand for seamless communication, collaboration, scalability, security, compliance, and customer experience in business operations. However, Asia Pacific segment is expected segment is expected to witness highest growth, owing to the rise in ratio of cloud computing and the growing trend of BYOD in organizations fuels the growth of the market and enterprise Communication infrastructure industry in the Asia-Pacific region.
Market players operating in the enterprise communication infrastructure market Include Microsoft Corporation, AT and T Intellectual Property, International Business Machines Corporation, Cisco Systems, Inc., Avaya LLc, Orange Business, ALE International, ALE USA Inc., Verizon, DXC Technology Company, NEC Corporation. Furthermore, it highlights the strategies of the key players to improve the global market share and sustain competition.
Key Benefits For Stakeholders
- This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the enterprise communication infrastructure market analysis from 2022 to 2032 to identify the prevailing enterprise communication infrastructure market opportunities.
- The market research is offered along with information related to key drivers, restraints, and opportunities.
- Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.
- In-depth analysis of the enterprise communication infrastructure market segmentation assists to determine the prevailing market opportunities.
- Major countries in each region are mapped according to their revenue contribution to the global market.
- Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.
- The report Includes the analysis of the regional as well as global enterprise communication infrastructure market trends, key players, market segments, application areas, and market growth strategies.
Key Market Segments
By Deployment Mode
- On-premise
- Cloud
By End User
- IT and Telecom
- BFSI
- Manufacturing
- Healthcare
- Retail
- Government
- Others
By Type
- Public
- Private
- Hybrid
By Region
- North America
- U.S.
- Canada
- Europe
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
- Asia-Pacific
- China
- Japan
- India
- Australia
- South Korea
- Rest of Asia-Pacific
- LAMEA
- Latin America
- Middle East
- Africa
Key Market Players
- ALE International, ALE USA Inc.
- AT&T Intellectual Property
- Avaya LLC
- Cisco Systems, Inc.
- DXC Technology Company
- International Business Machines Corporation
- Microsoft Corporation
- NEC CORPORATION
- Orange Business
- Verizon
Table of Contents
CHAPTER 1: INTRODUCTION
CHAPTER 2: EXECUTIVE SUMMARY
CHAPTER 3: MARKET OVERVIEW
CHAPTER 4: ENTERPRISE COMMUNICATION INFRASTRUCTURE MARKET, BY TYPE
CHAPTER 5: ENTERPRISE COMMUNICATION INFRASTRUCTURE MARKET, BY DEPLOYMENT MODE
CHAPTER 6: ENTERPRISE COMMUNICATION INFRASTRUCTURE MARKET, BY END USER
CHAPTER 7: ENTERPRISE COMMUNICATION INFRASTRUCTURE MARKET, BY REGION
CHAPTER 8: COMPETITIVE LANDSCAPE
CHAPTER 9: COMPANY PROFILES
List of Tables
List of Figures
Executive Summary
According to a new report, titled, 'Enterprise Communication Infrastructure Market,' The enterprise communication infrastructure market was valued at $79.5 billion in 2022, and is estimated to reach $354.2 billion by 2032, growing at a CAGR of 16.4% from 2023 to 2032.The combination of hardware, software, and services that promote communication and collaboration within businesses is referred to as the enterprise's communication infrastructure. This covers tools including phone systems, video conferencing applications, email servers, and message services. The market is being propelled by enterprises' growing desire to enhance cooperation and communication among staff, clients, and partners. In addition, the market is impacted by elements such as development of communication technologies, expanding use of cloud-based services, and rise in demand for mobile communication solutions. The market provides chances for stakeholders to invest in cutting-edge products that aid enterprises to enhance efficiency, thus fostering communication, collaboration, and company expansion.
Factors such as an increase in the need for collaboration and productivity among employees and an increase in demand for enhanced security and compliance primarily drive the growth of the enterprise communication infrastructure market. However, the cost of implementation and maintenance hamper the market growth. Moreover, an increase in customer engagement and satisfaction is expected to provide lucrative opportunities for global market growth during the forecast period.
- On the basis of type, private segment dominated the enterprise communication infrastructure market in 2022, and is expected to maintain its dominance in the upcoming years owing to the rise in demand for remote work and collaboration, emergence of mobile devices and cloud-based solutions, and the need for more integrated and unified communication systems, have contributed to the growth of enterprise communication infrastructure in the private sector. However, hybrid segment is expected segment is expected to witness highest growth, owing to it enhances technologies and tools are expected to be adopted, allowing for greater communication and collaboration capabilities while upholding high standards of security and compliance.
In conclusion, the COVID-19 pandemic has sped up the adoption of communication technologies and highlighted the importance of a stable and secure communication infrastructure for businesses. Companies are investing more in communication systems that can facilitate remote work and improve cooperation to address security issues.
Digital Capabilities
Enterprise communication infrastructure is increasingly relevant in various advanced technologies such as Voice over IP (VoIP), unified communication, IP telephony, video conferencing, and others. In addition, facilitate efficient and reliable communication within organizations which further boosts market demand. In addition, VoIP technology enables voice communication over IP networks, allowing enterprises to make phone calls using the internet rather than traditional telephone lines. It provides cost savings, scalability, and flexibility in managing voice communications. Such numerous beneficial factors offered by this technology are further expected to augment the global market growth.Furthermore, unified communications integrate multiple communication channels, such as voice, video, messaging, and collaboration tools, into a single platform. It enables seamless communication and collaboration across different devices and channels, improving productivity and efficiency. Moreover, the growing consumer needs for greater integration of communication technologies and deploying of multiple ecosystems in this software is leading to the launch of innovative software by the market players. For instance, in December 2021, Alcatel-Lucent Enterprise launched Alcatel-Lucent Enterprise Connect (ALE Connect) powered by AKIO, a unique solution that helps companies tackle customer relationship challenges in the digital age. This allows customers to select the best solutions for their needs, which is driving the market demand.
Government Initiatives
Various companies and government bodies are collaborating to strengthen R&D in several industries with evolving productive alliances that lead to indigenous design, development, manufacturing, and deployment of cost-effective enterprise communication products and solutions. For instance, in March 2023, the government of Canada launched policies that promote competition, including a recently issued new policy direction to the Canadian Radio-television and telecommunications commission (CRTC) and continues to keep service providers accountable for the pricing. It designed various innovative Telecom technologies including enterprise solutions and is keenly working in the area of enterprise infrastructure.Furthermore, the growing investment by the government to develop and test open communication technology. For instance, in March 2023, The Indian government is planning a digital communication readiness index (DCRI) to track states' performance in digital initiatives. The government officials stated that the index will track various initiatives and policies for the telecom sector, including those for shared infrastructure, 5G rollout, and telecom skilling. Hence, these numerous initiatives are further expected to boost the global market growth.
Key Findings of the Study
- By type, the private segment accounted for the largest enterprise communication infrastructure market share in 2022.
- By deployment mode, the on-premise segment accounted for the largest enterprise communication infrastructure market share in 2022.
- By end user, the IT and telecom segment accounted for the largest enterprise communication infrastructure market share in 2022.
- Region-wise, North America generated the highest revenue in 2022.
Companies Mentioned
- ALE International, ALE USA Inc.
- AT&T Intellectual Property
- Avaya LLC
- Cisco Systems, Inc.
- DXC Technology Company
- International Business Machines Corporation
- Microsoft Corporation
- NEC CORPORATION
- Orange Business
- Verizon
Methodology
The analyst offers exhaustive research and analysis based on a wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics, and regional intelligence. The in-house industry experts play an instrumental role in designing analytic tools and models, tailored to the requirements of a particular industry segment. The primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks, and face-to-face interactions.
They are also in professional corporate relations with various companies that allow them greater flexibility for reaching out to industry participants and commentators for interviews and discussions.
They also refer to a broad array of industry sources for their secondary research, which typically include; however, not limited to:
- Company SEC filings, annual reports, company websites, broker & financial reports, and investor presentations for competitive scenario and shape of the industry
- Scientific and technical writings for product information and related preemptions
- Regional government and statistical databases for macro analysis
- Authentic news articles and other related releases for market evaluation
- Internal and external proprietary databases, key market indicators, and relevant press releases for market estimates and forecast
Furthermore, the accuracy of the data will be analyzed and validated by conducting additional primaries with various industry experts and KOLs. They also provide robust post-sales support to clients.
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