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Chatbot Market Report by Type, Product, Application, Organization Size, Vertical, and Region 2024-2032

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    Report

  • 137 Pages
  • August 2024
  • Region: Global
  • IMARC Group
  • ID: 5995265
The global chatbot market size reached US$ 5.7 Billion in 2023. Looking forward, the publisher expects the market to reach US$ 34.6 Billion by 2032, exhibiting a growth rate (CAGR) of 22.19% during 2023-2032. The market is experiencing rapid growth, driven by the increasing demand for 24/7 customer support, widespread adoption of messaging platforms, rising utilization of chatbots in healthcare, enhanced customer engagement, ongoing integration with e-commerce platforms, heightened popularity of voice-activated assistants, growing omnichannel communication strategies, and the rise of conversational commerce.

Chatbot Market Analysis:

  • Major Market Drivers: Advances in artificial intelligence (AI) and natural language processing (NLP) technologies are driving the chatbot market by improving chatbot capabilities and user experience. Moreover, the market is growing as a result of increased adoption of instant messaging services, rising demand for 24/7 customer care, and greater operational productivity across multiple industries.
  • Key Market Trends: The growing use of chatbots in marketing, as firms use them to engage customers, create leads, and increase sales through tailored interactions, is a major market trend. Furthermore, the incorporation of chatbots into popular messaging networks and e-commerce systems is contributing to the expansion of this market.
  • Geographical Trends: North America is dominating the market, driven by the presence of leading technology companies, high adoption rates of advanced technologies, and substantial investments in AI research. Other regions are also seeing growth as a result of the expansion of digital infrastructure and regulatory support that encourages the deployment of chatbot solutions across various sectors.
  • Competitive Landscape: Some of the major market players in the chatbot industry include [24]7.ai, Inc., Acuvate Software Pvt. Ltd., Aivo, Artificial Solutions International AB, Creative Virtual Ltd., eGain Corporation, International Business Machines Corporation, Inbenta Holdings Inc., Kore.ai Inc., LiveChat Inc., Nuance Communications Inc., Verint Systems Inc., among many others.
  • Challenges and Opportunities: The chatbot industry overview highlights key issues such as guaranteeing data security and privacy, managing complicated integrations, and resolving user concerns about engaging with AI as major barriers to entry. However, opportunities exist in the growing use of chatbots in healthcare, banking, and customer service, as well as the development of increasingly complex, contextually aware, and personalized AI-powered chatbot systems.

Chatbot Market Trends:

Rising Demand for 24/7 Customer Support

The rising demand for 24/7 customer support is a major factor driving the chatbot market growth. Customers are increasingly expecting immediate responses to their queries, regardless of the time of day. According to an industry survey, 90 percent of customers rate an immediate response to be an important factor when they seek customer service assistance.

Traditional customer service models rely heavily on human agents and, therefore, struggle to meet this expectation due to limited operating hours and the high cost of maintaining a large customer service team. This makes chatbots an appealing choice as they are known to operate round the clock without any downtime, providing instant responses to customer inquiries.

Growing Adoption of Messaging Platforms

The increasing adoption of messaging platforms is one of the leading chatbot market growth factors. As per industry reports, there have been 473 billion mobile interactions and a 91% increase in conversational messaging in the year 2024. Messaging apps like WhatsApp, Facebook Messenger, and WeChat have become integral parts of people's daily lives, with billions of users across the globe. These platforms offer businesses a unique opportunity to engage with customers in real-time and on a medium their customers are familiar with.

For instance, Tata AIA Life Insurance, India, recorded that approximately 3000 customers successfully made payments worth Rs. 40 million for renewal through WhatsApp. The inclusion of chatbots into these messaging platforms is encouraging businesses to provide instant customer service, share information, and conduct transactions directly within the chat interface.

Increasing Use of Chatbots in Healthcare

Chatbots are increasingly being used in the healthcare industry, which is driving the expansion of this market. They provide a range of services, such as scheduling appointments, providing medical information, offering symptom checks, and mental health support. According to an industry survey, 74% of patients prefer a chatbot for simpler queries. Also, chatbots are reported to save the healthcare industry up to $3.7 billion by helping healthcare centers automate processes and take over tasks like appointment scheduling from front desk staff.

Additionally, healthcare chatbots are known to analyze patient symptoms, provide preliminary diagnoses, and recommend appropriate actions by leveraging artificial intelligence (AI) and machine learning (ML). As per the Pew Research Center survey conducted in 2022, 38% say AI being used to do things like diagnose disease and recommend treatments would lead to better health outcomes for patients.

Chatbot Market Segmentation:

The publisher provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on type, product, application, organization size, and vertical.

Breakup by Type:

  • Standalone
  • Web-based
  • Messenger-based/Third party

Standalone accounts for the majority of the market share


As per the chatbot market research report, standalone chatbots represented the largest segment. They operate independently without requiring integration with other applications or platforms, making them versatile and easy to deploy across various industries. These chatbots utilize advanced artificial intelligence (AI) and natural language processing (NLP) technologies to handle a wide range of tasks, such as customer service and personal assistance, without needing human intervention. Moreover, their ability to function autonomously allows businesses to streamline operations, reduce costs, and provide efficient, round-the-clock support to customers.

Breakup by Product:

  • Artificial Intelligence
  • Marketing
  • Human Intelligence

Marketing holds the largest share of the industry


Based on the chatbot market insights and forecast, marketing chatbots constituted the largest segment as they are designed to enhance customer engagement, generate leads, and boost sales by interacting with potential customers in a personalized and timely manner. These chatbots conduct product recommendations, answer queries, offer promotions, and guide users through the purchasing process. Moreover, their ability to operate across multiple platforms, such as websites, social media, and messaging apps, to ensure a broad reach and seamless integration into existing marketing strategies is expanding the chatbot market size.

Breakup by Application:

  • Bots for Service
  • Bots for Social Media
  • Bots for Payments/Order Processing
  • Bots for Marketing
  • Others

Bots for service represents the leading market segment


According to the chatbot market analysis and outlook, the bot for service accounted for the largest market share. Service chatbots are utilized to enhance customer support and service operations by providing instant and automated responses to customer inquiries. These bots are deployed across various platforms, including websites, mobile apps, and messaging services, to assist customers with tasks such as troubleshooting, booking appointments, tracking orders, and answering frequently asked questions. Additionally, their ability to operate 24/7 to reduce wait times and operational costs while also improving customer satisfaction and loyalty is positively impacting the chatbot market dynamics.

Breakup by Organization Size:

  • Small Enterprises
  • Medium Enterprises
  • Large Enterprises

Large enterprises exhibit a clear dominance in the market


Based on the chatbot industry overview, large enterprises dominated the market as they are increasingly adopting chatbots to streamline operations, enhance customer engagement, and drive business efficiency. Moreover, these organizations leverage chatbots to handle high volumes of customer interactions, provide personalized support, and gather valuable insights into customer behavior. Besides this, the scalability of chatbots that allows large enterprises to deploy them across various departments, such as customer service, marketing, and human resource (HR) to ensure consistent and efficient communication is strengthening the chatbot market share.

Breakup by Vertical:

  • Healthcare
  • Retail
  • Banking, Financial Services, and Insurance
  • Media and Entertainment
  • Travel and Tourism
  • E-commerce
  • Others

E-commerce dominates the market


E-commerce accounted for the largest chatbot market segment as businesses increasingly deploy chatbots to enhance the shopping experience, streamline customer service, and drive sales. These chatbots assist customers by providing product recommendations, answering queries about products and policies, facilitating smooth transactions, and handling post-purchase support such as order tracking and returns. Moreover, they leverage AI and ML tools to offer personalized interactions, tailoring responses and recommendations based on individual customer behavior and preferences. Additionally, chatbots enable e-commerce platforms to provide 24/7 support while catering to global customers in different time zones and ensuring a seamless shopping experience.

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

North America leads the market, accounting for the largest chatbot market share


North America’s dominance in the market can be attributed to several factors, including the presence of leading technology companies, high adoption rates of advanced technologies, and substantial investments in AI and ML research and development (R&D). Furthermore, the robust digital infrastructure and high internet penetration that enable the widespread implementation of chatbot solutions across various industries, such as retail, healthcare, banking, and customer service, is one of the major chatbot market drivers. Additionally, the strong emphasis on personalized customer interactions and the growing demand for 24/7 customer support is fueling the market growth.

Competitive Landscape:

  • The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the chatbot industry include [24]7.ai, Inc., Acuvate Software Pvt. Ltd., Aivo, Artificial Solutions International AB, Creative Virtual Ltd., eGain Corporation, International Business Machines Corporation, Inbenta Holdings Inc., Kore.ai Inc., LiveChat Inc., Nuance Communications Inc., Verint Systems Inc., etc.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
  • The major chatbot companies are innovating and expanding their offerings to stay competitive and meet the growing demand for advanced conversational AI solutions. They are investing in AI and NLP technologies to enhance the capabilities of their chatbot platforms. Moreover, several players are incorporating ML algorithms to improve chatbot accuracy, personalization, and contextual understanding. Additionally, they are expanding their chatbot integration capabilities across various platforms, including social media, messaging apps, and enterprise software, to provide seamless customer experiences. Besides this, leading companies are focusing on strategic partnerships and acquisitions to enhance their technology stacks and broaden their market reach.

Chatbot Market News:

  • In April 2024, Artificial Solutions signed an agreement with MedHelp Care for AI-based voice chatbot, Teneo. The company will integrate Teneo's voice chatbot into MedHelp Care's telephone service. This will reduce waiting times, increase the level of service, and free up nurses' time for more complex advice. Teneo offers advanced voice understanding to answer customer queries in any form, such as short voice commands or longer discussions with the system.
  • In November 2023, NatWest and International Business Machines (IBM) Corporation announced enhancements to the bank's virtual assistant, Cora, that will use generative AI to provide customers with access to a wider range of information through conversational interactions. By leveraging IBM's enterprise grade AI and data platform, watsonx, teams are co-creating a digital concierge (Cora+) that evolves the chatbot's capability into a more interactive and conversational experience.

Key Questions Answered in This Report

1. What was the size of the global chatbot market in 2023?
2. What is the expected growth rate of the global chatbot market during 2024-2032?
3. What has been the impact of COVID-19 on the global chatbot market?
4. What are the key factors driving the global chatbot market?
5. What is the breakup of the global chatbot market based on the type?
6. What is the breakup of the global chatbot market based on the product?
7. What is the breakup of the global chatbot market based on application?
8. What is the breakup of the global chatbot market based on the organization size?
9. What is the breakup of the global chatbot market based on the vertical?
10. What are the key regions in the global chatbot market?
11. Who are the key players/companies in the global chatbot market?

Table of Contents

1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Chatbot Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Type
6.1 Standalone
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Web-based
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Messenger-based/Third party
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by Product
7.1 Artificial Intelligence
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Marketing
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Human Intelligence
7.3.1 Market Trends
7.3.2 Market Forecast
8 Market Breakup by Application
8.1 Bots for Service
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Bots for Social Media
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Bots for Payments/Order Processing
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Bots for Marketing
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Others
8.5.1 Market Trends
8.5.2 Market Forecast
9 Market Breakup by Organization Size
9.1 Small Enterprises
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Medium Enterprises
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Large Enterprises
9.3.1 Market Trends
9.3.2 Market Forecast
10 Market Breakup by Vertical
10.1 Healthcare
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Retail
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Banking, Financial Services, and Insurance
10.3.1 Market Trends
10.3.2 Market Forecast
10.4 Media and Entertainment
10.4.1 Market Trends
10.4.2 Market Forecast
10.5 Travel and Tourism
10.5.1 Market Trends
10.5.2 Market Forecast
10.6 E-commerce
10.6.1 Market Trends
10.6.2 Market Forecast
10.7 Others
10.7.1 Market Trends
10.7.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia-Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 [24]7.ai Inc.
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.2 Acuvate Software Pvt. Ltd.
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.3 Aivo
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 Artificial Solutions International AB
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.4.3 Financials
16.3.5 Creative Virtual Ltd.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.6 eGain Corporation
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.6.3 Financials
16.3.7 International Business Machines Corporation
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.7.3 Financials
16.3.7.4 SWOT Analysis
16.3.8 Inbenta Holdings Inc.
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.9 Kore.ai Inc.
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.10 LiveChat Inc.
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.10.3 Financials
16.3.11 Nuance Communications Inc.
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.11.3 Financials
16.3.11.4 SWOT Analysis
16.3.12 Verint Systems Inc.
16.3.12.1 Company Overview
16.3.12.2 Product Portfolio
16.3.12.3 Financials
16.3.12.4 SWOT Analysis
List of Figures
Figure 1: Global: Chatbot Market: Major Drivers and Challenges
Figure 2: Global: Chatbot Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Chatbot Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: Global: Chatbot Market: Breakup by Type (in %), 2023
Figure 5: Global: Chatbot Market: Breakup by Product (in %), 2023
Figure 6: Global: Chatbot Market: Breakup by Application (in %), 2023
Figure 7: Global: Chatbot Market: Breakup by Organization Size (in %), 2023
Figure 8: Global: Chatbot Market: Breakup by Vertical (in %), 2023
Figure 9: Global: Chatbot Market: Breakup by Region (in %), 2023
Figure 10: Global: Chatbot (Standalone) Market: Sales Value (in Million US$), 2018 & 2023
Figure 11: Global: Chatbot (Standalone) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 12: Global: Chatbot (Web-based) Market: Sales Value (in Million US$), 2018 & 2023
Figure 13: Global: Chatbot (Web-based) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 14: Global: Chatbot (Messenger-based/Third party) Market: Sales Value (in Million US$), 2018 & 2023
Figure 15: Global: Chatbot (Messenger-based/Third party) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 16: Global: Chatbot (Artificial Intelligence) Market: Sales Value (in Million US$), 2018 & 2023
Figure 17: Global: Chatbot (Artificial Intelligence) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 18: Global: Chatbot (Marketing) Market: Sales Value (in Million US$), 2018 & 2023
Figure 19: Global: Chatbot (Marketing) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 20: Global: Chatbot (Human Intelligence) Market: Sales Value (in Million US$), 2018 & 2023
Figure 21: Global: Chatbot (Human Intelligence) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 22: Global: Chatbot (Bots for Service) Market: Sales Value (in Million US$), 2018 & 2023
Figure 23: Global: Chatbot (Bots for Service) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 24: Global: Chatbot (Bots for Social Media) Market: Sales Value (in Million US$), 2018 & 2023
Figure 25: Global: Chatbot (Bots for Social Media) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 26: Global: Chatbot (Bots for Payments/Order Processing) Market: Sales Value (in Million US$), 2018 & 2023
Figure 27: Global: Chatbot (Bots for Payments/Order Processing) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 28: Global: Chatbot (Bots for Marketing) Market: Sales Value (in Million US$), 2018 & 2023
Figure 29: Global: Chatbot (Bots for Marketing) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 30: Global: Chatbot (Other Applications) Market: Sales Value (in Million US$), 2018 & 2023
Figure 31: Global: Chatbot (Other Applications) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 32: Global: Chatbot (Small Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 33: Global: Chatbot (Small Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 34: Global: Chatbot (Medium Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 35: Global: Chatbot (Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 36: Global: Chatbot (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 37: Global: Chatbot (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 38: Global: Chatbot (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
Figure 39: Global: Chatbot (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 40: Global: Chatbot (Retail) Market: Sales Value (in Million US$), 2018 & 2023
Figure 41: Global: Chatbot (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 42: Global: Chatbot (Banking, Financial Services, and Insurance) Market: Sales Value (in Million US$), 2018 & 2023
Figure 43: Global: Chatbot (Banking, Financial Services, and Insurance) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 44: Global: Chatbot (Media and Entertainment) Market: Sales Value (in Million US$), 2018 & 2023
Figure 45: Global: Chatbot (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 46: Global: Chatbot (Travel and Tourism) Market: Sales Value (in Million US$), 2018 & 2023
Figure 47: Global: Chatbot (Travel and Tourism) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 48: Global: Chatbot (E-commerce) Market: Sales Value (in Million US$), 2018 & 2023
Figure 49: Global: Chatbot (E-commerce) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 50: Global: Chatbot (Other Verticals) Market: Sales Value (in Million US$), 2018 & 2023
Figure 51: Global: Chatbot (Other Verticals) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 52: North America: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 53: North America: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 54: United States: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 55: United States: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 56: Canada: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 57: Canada: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 58: Asia-Pacific: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 59: Asia-Pacific: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 60: China: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 61: China: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 62: Japan: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 63: Japan: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 64: India: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 65: India: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 66: South Korea: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 67: South Korea: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 68: Australia: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 69: Australia: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 70: Indonesia: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 71: Indonesia: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 72: Others: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 73: Others: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 74: Europe: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 75: Europe: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 76: Germany: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 77: Germany: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 78: France: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 79: France: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 80: United Kingdom: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 81: United Kingdom: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 82: Italy: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 83: Italy: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Spain: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 85: Spain: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 86: Russia: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 87: Russia: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 88: Others: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 89: Others: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 90: Latin America: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 91: Latin America: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 92: Brazil: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 93: Brazil: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 94: Mexico: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 95: Mexico: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 96: Others: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 97: Others: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 98: Middle East and Africa: Chatbot Market: Sales Value (in Million US$), 2018 & 2023
Figure 99: Middle East and Africa: Chatbot Market: Breakup by Country (in %), 2023
Figure 100: Middle East and Africa: Chatbot Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 101: Global: Chatbot Industry: SWOT Analysis
Figure 102: Global: Chatbot Industry: Value Chain Analysis
Figure 103: Global: Chatbot Industry: Porter's Five Forces Analysis
List of Tables
Table 1: Global: Chatbot Market: Key Industry Highlights, 2023 and 2032
Table 2: Global: Chatbot Market Forecast: Breakup by Type (in Million US$), 2024-2032
Table 3: Global: Chatbot Market Forecast: Breakup by Product (in Million US$), 2024-2032
Table 4: Global: Chatbot Market Forecast: Breakup by Application (in Million US$), 2024-2032
Table 5: Global: Chatbot Market Forecast: Breakup by Organization Size (in Million US$), 2024-2032
Table 6: Global: Chatbot Market Forecast: Breakup by Vertical (in Million US$), 2024-2032
Table 7: Global: Chatbot Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 8: Global: Chatbot Market: Competitive Structure
Table 9: Global: Chatbot Market: Key Players

Companies Mentioned

  • [24]7.ai
  • Inc.
  • Acuvate Software Pvt. Ltd.
  • Aivo
  • Artificial Solutions International AB
  • Creative Virtual Ltd.
  • eGain Corporation
  • International Business Machines Corporation
  • Inbenta Holdings Inc.
  • Kore.ai Inc.
  • LiveChat Inc.
  • Nuance Communications Inc.
  • Verint Systems Inc. etc

Methodology

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Table Information