his study looks at how American college students use, or do not, academic library chatbots and chat services. The reports helps its readers to answer questions such as: Which students use library chatbots, how often and for what purpose? How many use chatbots to find scholarly articles? To help navigate the library website? To locate books? To get help with citations? To get information on library hours or staff availability? As chatbots and manned online chat services get greater attention in libraries, it is essential that librarians know what students think of such services, and how they are currently being used, and by whom.
Just a few of this 120-page report’s many findings are that:
- 13.3% of students “can’t stand” chatbots in general.
- Students from rural areas were the most likely to dislike chatbots intensely.
- Politically conservative and “middle of the road” students were much more likely than left wing students to use chatbots.
- Psychology majors were the most likely to have used an “Ask a Librarian” chat service.
- Students who were working full time or part time were far more likely than those not working to have used an Ask-a-Librarian chat service
Table of Contents
THE QUESTIONNAIRE
- Characteristics of the sample
SUMMARY OF MAIN FINDINGS
- General Feelings About Automated Chatbots on Campus
- Percentage of Respondents Who Have Ever Used College Chatbot or Online Chat Service
- Ever Used an Ask-A-Librarian Chatbot or Chat Service?
- Reasons for Use of Academic Library Chatbot or Chat Service
- Overall Summary
- Use of the Library’s Chatbot to Obtain Info on Library Hours or Personnel
- Main Finding (Table 4.6.1)
- Noteworthy Trends in Subgroup Data
- Use of a Library Chatbot for any Purpose
LIST OF TABLES
Table 4.7: Non-Use of Library Chatbot - Overall and Patterns
Table 1.1 How do you feel about the use of automated chatbots on campus?
Table 1.2 How do you feel about the use of automated chatbots on campus? Broken out by age of respondent
Table 1.3 How do you feel about the use of automated chatbots on campus? Broken out by urban, suburban or rural upbringing
Table 1.4 How do you feel about the use of automated chatbots on campus? Broken out by region of upbringing
Table 1.5 How do you feel about the use of automated chatbots on campus? Broken out by year of class standing
Table 1.6 How do you feel about the use of automated chatbots on campus? Broken out by annual family of origin income level
Table 1.7 How do you feel about the use of automated chatbots on campus? Broken out by relationship with organized religion
Table 1.8 How do you feel about the use of automated chatbots on campus? Broken out by political views
Table 1.9 How do you feel about the use of automated chatbots on campus? Broken out by college grades
Table 1.10 How do you feel about the use of automated chatbots on campus? Broken out by academic major
Table 1.11 How do you feel about the use of automated chatbots on campus? Broken out by gender of respondent
Table 1.12 How do you feel about the use of automated chatbots on campus? Broken out by status of current residency
Table 1.13 How do you feel about the use of automated chatbots on campus? Broken out by current employment situation
Table 1.14 How do you feel about the use of automated chatbots on campus? Broken out by sexual orientation
Table 1.15 How do you feel about the use of automated chatbots on campus? Broken out by SAT or ACT score
Table 1.16 How do you feel about the use of automated chatbots on campus? Broken out by race or ethnicity
Table 1.17 How do you feel about the use of automated chatbots on campus? Broken out by accumulated student loan debt
Table 1.18 How do you feel about the use of automated chatbots on campus? Broken out by post-college education
Table 1.19 How do you feel about the use of automated chatbots on campus? Broken out by religion
Table 2.1 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)?
Table 2.2 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by age of respondent
Table 2.3 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by urban, suburban or rural upbringing
Table 2.4 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by region of upbringing
Table 2.5 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by year of class standing
Table 2.6 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by annual family of origin income level
Table 2.7 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by relationship with organized religion
Table 2.8 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by political views
Table 2.9 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by college grades
Table 2.10 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by academic major
Table 2.11 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by gender of respondent
Table 2.12 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by status of current residency
Table 2.13 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by current employment situation
Table 2.14 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by sexual orientation
Table 2.15 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by SAT or ACT score
Table 2.16 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by race or ethnicity
Table 2.17 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by accumulated student loan debt
Table 2.18 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by post-college education
Table 2.19 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by religion
Table 3 Which of the following university-provided chatbot/chat services have you used? (Select all that apply)
Table 3.1.1 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service.
Table 3.1.2 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by age of respondent
Table 3.1.3 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by urban, suburban or rural upbringing
Table 3.1.4 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by region of upbringing
Table 3.1.5 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by year of class standing
Table 3.1.6 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by annual family of origin income level
Table 3.1.7 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by relationship with organized religion
Table 3.1.8 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by political views
Table 3.1.9 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by college grades
Table 3.1.10 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by academic major
Table 3.1.11 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by gender of respondent
Table 3.1.12 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by status of current residency
Table 3.1.13 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by current employment situation
Table 3.1.14 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by sexual orientation
Table 3.1.15 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by SAT or ACT score
Table 3.1.16 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by race or ethnicity
Table 3.1.17 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by accumulated student loan debt
Table 3.1.18 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by post-college education
Table 3.1.19 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by religion
Table 4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? (Select all that apply)
Table 4.1.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information.
Table 4.1.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by age of respondent
Table 4.1.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by urban, suburban or rural upbringing
Table 4.1.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by region of upbringing
Table 4.1.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by year of class standing
Table 4.1.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by annual family of origin income level
Table 4.1.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by relationship with organized religion
Table 4.1.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by political views
Table 4.1.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by college grades
Table 4.1.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by academic major
Table 4.1.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by gender of respondent
Table 4.1.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by status of current residency
Table 4.1.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by current employment situation
Table 4.1.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by sexual orientation
Table 4.1.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by SAT or ACT score
Table 4.1.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by race or ethnicity
Table 4.1.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by accumulated student loan debt
Table 4.1.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by post-college education
Table 4.1.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by religion
Table 4.2.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials.
Table 4.2.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by age of respondent
Table 4.2.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by urban, suburban or rural upbringing
Table 4.2.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by region of upbringing
Table 4.2.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by year of class standing
Table 4.2.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by annual family of origin income level
Table 4.2.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by relationship with organized religion
Table 4.2.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by political views
Table 4.2.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by college grades
Table 4.2.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by academic major
Table 4.2.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by gender of respondent
Table 4.2.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by status of current residency
Table 4.2.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by current employment situation
Table 4.2.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by sexual orientation
Table 4.2.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by SAT or ACT score
Table 4.2.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by race or ethnicity
Table 4.2.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by accumulated student loan debt
Table 4.2.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by post-college education
Table 4.2.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by religion
Table 4.3.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.).
Table 4.3.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by age of respondent
Table 4.3.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by urban, suburban or rural upbringing
Table 4.3.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by region of upbringing
Table 4.3.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by year of class standing
Table 4.3.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by annual family of origin income level
Table 4.3.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by relationship with organized religion
Table 4.3.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by political views
Table 4.3.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by college grades
Table 4.3.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by academic major
Table 4.3.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by gender of respondent
Table 4.3.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by status of current residency
Table 4.3.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by current employment situation
Table 4.3.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by sexual orientation
Table 4.3.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by SAT or ACT score
Table 4.3.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by race or ethnicity
Table 4.3.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by accumulated student loan debt
Table 4.3.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by post-college education
Table 4.3.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by religion
Table 4.4.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing.
Table 4.4.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by age of respondent
Table 4.4.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by urban, suburban or rural upbringing
Table 4.4.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by region of upbringing
Table 4.4.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by year of class standing
Table 4.4.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by annual family of origin income level
Table 4.4.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by relationship with organized religion
Table 4.4.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by political views
Table 4.4.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by college grades
Table 4.4.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by academic major
Table 4.4.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by gender of respondent
Table 4.4.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by status of current residency
Table 4.4.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by current employment situation
Table 4.4.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by sexual orientation
Table 4.4.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by SAT or ACT score
Table 4.4.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by race or ethnicity
Table 4.4.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by accumulated student loan debt
Table 4.4.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by post-college education
Table 4.4.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by religion
Table 4.5.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing).
Table 4.5.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by age of respondent
Table 4.5.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by urban, suburban or rural upbringing
Table 4.5.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by region of upbringing
Table 4.5.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by year of class standing
Table 4.5.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by annual family of origin income level
Table 4.5.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by relationship with organized religion
Table 4.5.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by political views
Table 4.5.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by college grades
Table 4.5.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by academic major
Table 4.5.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by gender of respondent
Table 4.5.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by status of current residency
Table 4.5.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by current employment situation
Table 4.5.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by sexual orientation
Table 4.5.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by SAT or ACT score
Table 4.5.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by race or ethnicity
Table 4.5.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by accumulated student loan debt
Table 4.5.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by post-college education
Table 4.5.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by religion
Table 4.6.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel.
Table 4.6.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by age of respondent
Table 4.6.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by urban, suburban or rural upbringing
Table 4.6.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by region of upbringing
Table 4.6.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by year of class standing
Table 4.6.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by annual family of origin income level
Table 4.6.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by relationship with organized religion
Table 4.6.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by political views
Table 4.6.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by college grades
Table 4.6.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by academic major
Table 4.6.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by gender of respondent
Table 4.6.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by status of current residency
Table 4.6.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by current employment situation
Table 4.6.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by sexual orientation
Table 4.6.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by SAT or ACT score
Table 4.6.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by race or ethnicity
Table 4.6.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by accumulated student loan debt
Table 4.6.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by post-college education
Table 4.6.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by religion
Table 4.7.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot.
Table 4.7.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by age of respondent
Table 4.7.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by urban, suburban or rural upbringing
Table 4.7.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by region of upbringing
Table 4.7.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by year of class standing
Table 4.7.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by annual family of origin income level
Table 4.7.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by relationship with organized religion
Table 4.7.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by political views
Table 4.7.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by college grades
Table 4.7.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by academic major
Table 4.7.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by gender of respondent
Table 4.7.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by status of current residency
Table 4.7.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by current employment situation
Table 4.7.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by sexual orientation
Table 4.7.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by SAT or ACT score
Table 4.7.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by race or ethnicity
Table 4.7.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by accumulated student loan debt
Table 4.7.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by post-college education
Table 4.7.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by religion
Table 1.1 How do you feel about the use of automated chatbots on campus?
Table 1.2 How do you feel about the use of automated chatbots on campus? Broken out by age of respondent
Table 1.3 How do you feel about the use of automated chatbots on campus? Broken out by urban, suburban or rural upbringing
Table 1.4 How do you feel about the use of automated chatbots on campus? Broken out by region of upbringing
Table 1.5 How do you feel about the use of automated chatbots on campus? Broken out by year of class standing
Table 1.6 How do you feel about the use of automated chatbots on campus? Broken out by annual family of origin income level
Table 1.7 How do you feel about the use of automated chatbots on campus? Broken out by relationship with organized religion
Table 1.8 How do you feel about the use of automated chatbots on campus? Broken out by political views
Table 1.9 How do you feel about the use of automated chatbots on campus? Broken out by college grades
Table 1.10 How do you feel about the use of automated chatbots on campus? Broken out by academic major
Table 1.11 How do you feel about the use of automated chatbots on campus? Broken out by gender of respondent
Table 1.12 How do you feel about the use of automated chatbots on campus? Broken out by status of current residency
Table 1.13 How do you feel about the use of automated chatbots on campus? Broken out by current employment situation
Table 1.14 How do you feel about the use of automated chatbots on campus? Broken out by sexual orientation
Table 1.15 How do you feel about the use of automated chatbots on campus? Broken out by SAT or ACT score
Table 1.16 How do you feel about the use of automated chatbots on campus? Broken out by race or ethnicity
Table 1.17 How do you feel about the use of automated chatbots on campus? Broken out by accumulated student loan debt
Table 1.18 How do you feel about the use of automated chatbots on campus? Broken out by post-college education
Table 1.19 How do you feel about the use of automated chatbots on campus? Broken out by religion
Table 2.1 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)?
Table 2.2 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by age of respondent
Table 2.3 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by urban, suburban or rural upbringing
Table 2.4 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by region of upbringing
Table 2.5 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by year of class standing
Table 2.6 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by annual family of origin income level
Table 2.7 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by relationship with organized religion
Table 2.8 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by political views
Table 2.9 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by college grades
Table 2.10 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by academic major
Table 2.11 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by gender of respondent
Table 2.12 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by status of current residency
Table 2.13 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by current employment situation
Table 2.14 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by sexual orientation
Table 2.15 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by SAT or ACT score
Table 2.16 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by race or ethnicity
Table 2.17 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by accumulated student loan debt
Table 2.18 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by post-college education
Table 2.19 Have you ever used any of the university’s chatbot or online chat services (including the library chat or other campus chatbots)? Broken out by religion
Table 3 Which of the following university-provided chatbot/chat services have you used? (Select all that apply)
Table 3.1.1 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service.
Table 3.1.2 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by age of respondent
Table 3.1.3 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by urban, suburban or rural upbringing
Table 3.1.4 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by region of upbringing
Table 3.1.5 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by year of class standing
Table 3.1.6 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by annual family of origin income level
Table 3.1.7 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by relationship with organized religion
Table 3.1.8 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by political views
Table 3.1.9 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by college grades
Table 3.1.10 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by academic major
Table 3.1.11 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by gender of respondent
Table 3.1.12 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by status of current residency
Table 3.1.13 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by current employment situation
Table 3.1.14 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by sexual orientation
Table 3.1.15 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by SAT or ACT score
Table 3.1.16 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by race or ethnicity
Table 3.1.17 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by accumulated student loan debt
Table 3.1.18 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by post-college education
Table 3.1.19 Which of the following university-provided chatbot/chat services have you used? Library’s Ask-a-Librarian online chat service. Broken out by religion
Table 4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? (Select all that apply)
Table 4.1.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information.
Table 4.1.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by age of respondent
Table 4.1.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by urban, suburban or rural upbringing
Table 4.1.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by region of upbringing
Table 4.1.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by year of class standing
Table 4.1.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by annual family of origin income level
Table 4.1.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by relationship with organized religion
Table 4.1.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by political views
Table 4.1.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by college grades
Table 4.1.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by academic major
Table 4.1.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by gender of respondent
Table 4.1.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by status of current residency
Table 4.1.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by current employment situation
Table 4.1.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by sexual orientation
Table 4.1.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by SAT or ACT score
Table 4.1.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by race or ethnicity
Table 4.1.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by accumulated student loan debt
Table 4.1.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by post-college education
Table 4.1.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To find scholarly articles or research information. Broken out by religion
Table 4.2.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials.
Table 4.2.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by age of respondent
Table 4.2.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by urban, suburban or rural upbringing
Table 4.2.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by region of upbringing
Table 4.2.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by year of class standing
Table 4.2.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by annual family of origin income level
Table 4.2.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by relationship with organized religion
Table 4.2.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by political views
Table 4.2.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by college grades
Table 4.2.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by academic major
Table 4.2.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by gender of respondent
Table 4.2.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by status of current residency
Table 4.2.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by current employment situation
Table 4.2.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by sexual orientation
Table 4.2.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by SAT or ACT score
Table 4.2.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by race or ethnicity
Table 4.2.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by accumulated student loan debt
Table 4.2.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by post-college education
Table 4.2.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To locate books or other library materials. Broken out by religion
Table 4.3.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.).
Table 4.3.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by age of respondent
Table 4.3.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by urban, suburban or rural upbringing
Table 4.3.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by region of upbringing
Table 4.3.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by year of class standing
Table 4.3.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by annual family of origin income level
Table 4.3.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by relationship with organized religion
Table 4.3.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by political views
Table 4.3.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by college grades
Table 4.3.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by academic major
Table 4.3.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by gender of respondent
Table 4.3.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by status of current residency
Table 4.3.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by current employment situation
Table 4.3.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by sexual orientation
Table 4.3.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by SAT or ACT score
Table 4.3.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by race or ethnicity
Table 4.3.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by accumulated student loan debt
Table 4.3.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by post-college education
Table 4.3.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To ask about library services or policies (hours. borrowing rules. etc.). Broken out by religion
Table 4.4.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing.
Table 4.4.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by age of respondent
Table 4.4.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by urban, suburban or rural upbringing
Table 4.4.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by region of upbringing
Table 4.4.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by year of class standing
Table 4.4.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by annual family of origin income level
Table 4.4.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by relationship with organized religion
Table 4.4.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by political views
Table 4.4.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by college grades
Table 4.4.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by academic major
Table 4.4.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by gender of respondent
Table 4.4.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by status of current residency
Table 4.4.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by current employment situation
Table 4.4.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by sexual orientation
Table 4.4.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by SAT or ACT score
Table 4.4.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by race or ethnicity
Table 4.4.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by accumulated student loan debt
Table 4.4.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by post-college education
Table 4.4.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To get help with citations or academic writing. Broken out by religion
Table 4.5.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing).
Table 4.5.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by age of respondent
Table 4.5.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by urban, suburban or rural upbringing
Table 4.5.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by region of upbringing
Table 4.5.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by year of class standing
Table 4.5.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by annual family of origin income level
Table 4.5.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by relationship with organized religion
Table 4.5.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by political views
Table 4.5.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by college grades
Table 4.5.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by academic major
Table 4.5.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by gender of respondent
Table 4.5.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by status of current residency
Table 4.5.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by current employment situation
Table 4.5.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by sexual orientation
Table 4.5.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by SAT or ACT score
Table 4.5.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by race or ethnicity
Table 4.5.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by accumulated student loan debt
Table 4.5.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by post-college education
Table 4.5.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To troubleshoot a technical issue with library resources (e.g. database access. printing). Broken out by religion
Table 4.6.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel.
Table 4.6.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by age of respondent
Table 4.6.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by urban, suburban or rural upbringing
Table 4.6.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by region of upbringing
Table 4.6.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by year of class standing
Table 4.6.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by annual family of origin income level
Table 4.6.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by relationship with organized religion
Table 4.6.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by political views
Table 4.6.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by college grades
Table 4.6.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by academic major
Table 4.6.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by gender of respondent
Table 4.6.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by status of current residency
Table 4.6.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by current employment situation
Table 4.6.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by sexual orientation
Table 4.6.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by SAT or ACT score
Table 4.6.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by race or ethnicity
Table 4.6.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by accumulated student loan debt
Table 4.6.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by post-college education
Table 4.6.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? To obtain info on library hours or personnel. Broken out by religion
Table 4.7.1 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot.
Table 4.7.2 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by age of respondent
Table 4.7.3 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by urban, suburban or rural upbringing
Table 4.7.4 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by region of upbringing
Table 4.7.5 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by year of class standing
Table 4.7.6 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by annual family of origin income level
Table 4.7.7 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by relationship with organized religion
Table 4.7.8 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by political views
Table 4.7.9 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by college grades
Table 4.7.10 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by academic major
Table 4.7.11 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by gender of respondent
Table 4.7.12 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by status of current residency
Table 4.7.13 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by current employment situation
Table 4.7.14 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by sexual orientation
Table 4.7.15 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by SAT or ACT score
Table 4.7.16 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by race or ethnicity
Table 4.7.17 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by accumulated student loan debt
Table 4.7.18 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by post-college education
Table 4.7.19 For what purposes have you used the library’s chatbot/Ask-a-Librarian chat service? I have not used the library’s chatbot. Broken out by religion
