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The Cloud Communication Platform (CCP) market is a subset of the larger cloud computing and storage market. CCPs provide a range of services, such as voice, video, messaging, and collaboration, that enable businesses to communicate with customers, partners, and employees. CCPs are typically hosted in the cloud, allowing businesses to access the services from any location. CCPs also provide scalability, allowing businesses to quickly add or remove users as needed.
CCPs offer a range of features, such as call routing, call recording, and analytics, that enable businesses to better manage their communications. Additionally, CCPs provide security features, such as encryption and authentication, to protect customer data.
Some companies in the CCP market include 8x8, Avaya, Cisco, Dialpad, Mitel, RingCentral, and Vonage. Show Less Read more
