- Report
- July 2024
- 192 Pages
Global
From €4389EUR$4,950USD£3,805GBP
- Report
- July 2024
- 325 Pages
Global
From €4429EUR$4,995USD£3,840GBP
- Report
- January 2024
- 150 Pages
Global
From €3015EUR$3,400USD£2,614GBP
€3768EUR$4,250USD£3,267GBP
- Report
- December 2023
- 193 Pages
Global
From €3191EUR$3,599USD£2,767GBP
- Report
- December 2023
- 187 Pages
Global
From €3191EUR$3,599USD£2,767GBP
- Report
- August 2023
- 170 Pages
Global
From €3325EUR$3,750USD£2,883GBP
- Training
- 90 Minutes
Global
- Report
- December 2022
- 124 Pages
Global
From €3500EUR$4,228USD£3,141GBP
From €4655EUR$5,250USD£4,036GBP
- Report
- November 2023
- 28 Pages
New Zealand
From €4655EUR$5,250USD£4,036GBP
- Report
- November 2023
- 28 Pages
Saudi Arabia
From €4655EUR$5,250USD£4,036GBP
- Report
- October 2022
- 27 Pages
Malaysia
From €4655EUR$5,250USD£4,036GBP
- Webinar
- January 2025
- 65 Minutes
Global
- Report
- January 2025
- 132 Pages
Global
From €842EUR$950USD£730GBP
- Report
- January 2024
- 132 Pages
Global
From €842EUR$950USD£730GBP
- Book
- May 2020
- 384 Pages
Global
- Book
- May 2019
- 336 Pages
- Book
- June 2022
- 512 Pages
- Book
- February 2021
- 240 Pages

Customer Relationship Management (CRM) is a technology-driven approach to managing customer relationships. It is used to improve customer service, increase customer loyalty, and increase sales. CRM systems are designed to capture customer data, such as contact information, purchase history, and preferences, and use this data to create personalized customer experiences. CRM systems also enable businesses to track customer interactions, analyze customer behavior, and identify opportunities for improvement.
The CRM market is highly competitive, with a wide range of products and services available. Companies in the market include Salesforce, Microsoft Dynamics, Oracle, SAP, Zoho, HubSpot, and SugarCRM. These companies offer a variety of CRM solutions, including cloud-based, on-premise, and mobile solutions. Additionally, many of these companies offer additional services, such as customer analytics, marketing automation, and customer service management. Show Less Read more