The Customer Success Platform market is a subset of the software industry that focuses on providing solutions to help companies better manage customer relationships. These platforms provide a range of features, such as customer onboarding, customer health scoring, customer segmentation, customer engagement, customer support, and customer retention. The goal of these platforms is to help companies build strong relationships with their customers, increase customer loyalty, and maximize customer lifetime value. Companies in the Customer Success Platform market include Zendesk, Salesforce, Gainsight, Freshworks, Intercom, and ChurnZero. Show Less Read more
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