Results for tag: "Field Force Automation"

Field Force Automation (FFA) is a type of information management system that enables organizations to manage their mobile workforce. It is used to track and manage the activities of field personnel, such as sales representatives, technicians, and delivery personnel. FFA systems provide real-time visibility into the activities of field personnel, allowing organizations to optimize their operations and improve customer service. FFA systems also enable organizations to automate processes such as scheduling, dispatching, and invoicing. FFA systems are used by a variety of organizations, including those in the retail, healthcare, logistics, and manufacturing industries. They are designed to help organizations improve efficiency, reduce costs, and increase customer satisfaction. Some companies in the FFA market include Salesforce, Oracle, SAP, Microsoft, and ServiceMax. Show Less Read more