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Knowledge Process Outsourcing (KPO) is a form of outsourcing that involves the transfer of knowledge-based processes and activities to a third-party provider. It is a subset of the larger Consulting and Outsourcing industry, and is typically used to gain access to specialized skills and expertise. KPO services can include research and analysis, data mining, market intelligence, financial analysis, legal services, and other activities that require a high level of expertise.
KPO services are often used to reduce costs, improve efficiency, and gain access to specialized skills and expertise. They can also be used to improve customer service, increase innovation, and gain access to new markets. KPO services are typically provided on a project-by-project basis, and can be tailored to meet the specific needs of the client.
Some of the companies in the KPO market include Accenture, Deloitte, Wipro, Infosys, Cognizant, and Tata Consultancy Services. Show Less Read more