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Results for tag: "Service Analytics"

Service Analytics - Global Strategic Business Report - Product Thumbnail Image

Service Analytics - Global Strategic Business Report

  • Report
  • August 2025
  • 158 Pages
  • Global
From
Edge Analytics Market 2024-2028 - Product Thumbnail Image

Edge Analytics Market 2024-2028

  • Report
  • October 2024
  • 140 Pages
  • Global
From
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Service Analytics is a subset of Data Analytics that focuses on the analysis of customer service data. It is used to identify trends and patterns in customer service operations, such as customer satisfaction, customer service costs, and customer service performance. Service Analytics can be used to improve customer service operations, such as by identifying areas of improvement and developing strategies to increase customer satisfaction. It can also be used to identify customer service trends and to develop strategies to improve customer service performance. Companies in the Service Analytics market include Clarabridge, Medallia, Qualtrics, Zendesk, and Salesforce. Show Less Read more