+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

Results for tag: "Service Analytics"

Global Data Analytics Market Report and Forecast 2024-2032 - Product Thumbnail Image

Global Data Analytics Market Report and Forecast 2024-2032

  • Report
  • March 2024
  • 134 Pages
  • Global
From
Global Data Science Platform Market By Component, By Application, By Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2030 - Product Thumbnail Image

Global Data Science Platform Market By Component, By Application, By Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2030

  • Report
  • April 2022
  • 301 Pages
  • Global
From
Loading Indicator

Service Analytics is a subset of Data Analytics that focuses on the analysis of customer service data. It is used to identify trends and patterns in customer service operations, such as customer satisfaction, customer service costs, and customer service performance. Service Analytics can be used to improve customer service operations, such as by identifying areas of improvement and developing strategies to increase customer satisfaction. It can also be used to identify customer service trends and to develop strategies to improve customer service performance. Companies in the Service Analytics market include Clarabridge, Medallia, Qualtrics, Zendesk, and Salesforce. Show Less Read more