Global Office and Contact Center Headsets Market 2017-2021

  • ID: 4411390
  • Report
  • Region: Global
  • 80 pages
  • TechNavio
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FEATURED COMPANIES

  • Audiofly
  • Jabra
  • Logitech
  • Philips
  • Samsung Electronics
  • Skullcandy
  • MORE
1h Free Analyst Time

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About Office and Contact Center Headsets

Office and contact center headsets consist of a pair of high-quality earphones connected by a band. The headset is either worn over the head or fitted in the ear canal. They are mainly used for listening to music and attending calls. The global office and contact center headset is expected to continue to grow at a decent rate during the forecast period. One of the major factors driving the market is the replacement of obsolete headsets in offices with new technologically advanced headsets that are being introduced in the market.

The analysts forecast the global office and contact center headsets market to grow at a CAGR of 13.00% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global office and contact center headsets market for 2017-2021. To calculate the market size, the report considers the revenue generated from the sales of professional headsets. The report also presents the vendor landscape and a corresponding detailed analysis of the top vendors in the market.

The market is divided into the following segments based on geography:
  • Americas
  • APAC
  • EMEA
The report, Global Office and Contact Center Headsets Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
  • Jabra
  • Logitech
  • Plantronics
  • Sennheiser
Other prominent vendors
  • Audiofly
  • Audio-Technica
  • JBL
  • Panasonic
  • Philips
  • Samsung Electronics
  • Skullcandy
  • Sony
Market drivers
  • Increased user productivity
  • For a full, detailed list, view the full report
Market challenges
  • Availability of counterfeit products
  • For a full, detailed list, view the full report
Market trends
  • Increased focus on distribution channels
  • For a full, detailed list, view the full report
Key questions answered in this report
  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
You can request one free hour of the analyst’s time when you purchase this market report. Details are provided within the report.
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Note: Product cover images may vary from those shown
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FEATURED COMPANIES

  • Audiofly
  • Jabra
  • Logitech
  • Philips
  • Samsung Electronics
  • Skullcandy
  • MORE
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Research Methodology

PART 04: Introduction
  • Market outline
PART 05: Market landscape
  • Market overview
  • Market size and forecast
  • Five forces analysis
PART 06: Market segmentation by application
  • Global office and contact center headset market by application
  • Global office headset market
  • Global contact center headset market
PART 07: Market segmentation by type
  • Global office and contact center headset market by type
  • Global wireless office and contact center headset market
  • Global wired office and contact center headset market
PART 08: Market segmentation by connector type
  • Global office and contact center headset market by connector type
  • Global office and contact center headset market by USB connectors
  • Global office and contact center headset market by 3.5-mm plug connectors
  • Global office and contact center headset market by registered jack connectors
  • Global office and contact center headset market by 2.5-mm plug connectors
  • Global office and contact center headset market by QD connectors
PART 09: Geographical segmentation
  • Global office and contact center headset market by region
  • Office and contact center headset market in Americas
  • Office and contact center headset market in APAC
  • Office and contact center headset market in EMEA
PART 10: Key leading countries
  • Office and contact center headset market in China
  • Office and contact center headset market in US
  • Office and contact center headset market in India
PART 11: Buying criteria

PART 12: Decision framework

PART 13: Drivers and challenges
  • Market drivers
  • Market challenges
PART 14: Market trends
  • Increased focus on distribution channels
  • Growing adoption of over-ear headsets
  • Increasing technological advances
PART 15: Vendor landscape
  • Competitive scenario
  • Other prominent vendors
PART 16: Appendix
  • List of abbreviations
List of Exhibits
Exhibit 01: Global office and contact center headset market: Overview
Exhibit 02: Global office and contact center headset market 2016-2021 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Global office and contact center headset market by application 2016-2021 (% share)
Exhibit 05: Global office headset market 2016-2021 ($ billions)
Exhibit 06: Global contact center headset market 2016-2021 ($ billions)
Exhibit 07: Global office and contact center headset market by type 2016-2021 (% share)
Exhibit 08: Global wireless office and contact center headset market 2016-2021 ($ billions)
Exhibit 09: Global wired office and contact center headset market 2016-2021 ($ billions)
Exhibit 10: Global office and contact center headset market by connector type 2016-2021 (% share)
Exhibit 11: Global office and contact center headset market by USB connectors 2016-2021 ($ billions)
Exhibit 12: Global office and contact center headset market by 3.5-mm plug connectors 2016-2021 ($ billions)
Exhibit 13: Global office and contact center headset market by registered jack connectors 2016-2021 ($ billions)
Exhibit 14: Global office and contact center headset market by 2.5-mm plug connectors 2016-2021 ($ billions)
Exhibit 15: Global office and contact center headset market by QD connectors 2016-2021 ($ billions)
Exhibit 16: Global office and contact center headset market by region 2016-2021 (% share)
Exhibit 17: Office and contact center headset market in Americas 2016-2021 ($ billions)
Exhibit 18: Office and contact center headset market in APAC 2016-2021 ($ billions)
Exhibit 19: Office and contact center headset market in EMEA 2016-2021 ($ billions)
Exhibit 20: Key leading countries 2016
Exhibit 21: Office and contact center headset market in China 2016-2021 ($ billions)
Exhibit 22: Office and contact center headset market in US 2016-2021 ($ billions)
Exhibit 23: Office and contact center headset market in India 2016-2021 ($ billions)
Exhibit 24: Buying criteria for office and contact center headsets
Exhibit 25: Office and contact center headsets compatible with Skype and Microsoft
Exhibit 26: Jabra: Product segmentation
Exhibit 27: Logitech: Business segmentation 2016 (% revenue share)
Exhibit 28: Logitech: Product segmentation 2016 (% revenue share)
Exhibit 29: Plantronics: Business segmentation by revenue share 2016 (%)
Exhibit 30: Plantronics: Business segmentation by revenue 2015 and 2016 ($ millions)
Exhibit 31: Plantronics: Geographical segmentation by revenue 2015 (% share)
Exhibit 32: Plantronics: Product portfolio
Exhibit 33: Recent developments
Exhibit 34: Sennheiser: Business segmentation
Exhibit 35: Sennheiser: Products offered
Exhibit 36: Other prominent vendors
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FEATURED COMPANIES

  • Audiofly
  • Jabra
  • Logitech
  • Philips
  • Samsung Electronics
  • Skullcandy
  • MORE
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

New Report Released: - Global Office and Contact Center Headsets Market 2017-2021

The author of the report recognizes the following companies as the key players in the global office and contact center headsets market: Jabra, Logitech, Plantronics, and Sennheiser.

Other Prominent Vendors in the market are: Audiofly, Audio-Technica, JBL, Panasonic, Philips, Samsung Electronics, Skullcandy, and Sony.

Commenting on the report, an analyst from the research team said: “One trend in the market is increased focus on distribution channels. Most of the vendors in the market are focusing on and investing in their in-house distribution channels. A decade ago, most of the vendors were dependent on retailers and offline sales partners for their products to reach consumers. This scenario has changed drastically since 2015.”

According to the report, one driver in the market is increased user productivity. The use of headsets in offices and call centers increases employee efficiency and productivity. Headsets allow users to multi-task while also attending calls or listening to music. Headsets largely aim at helping users keep their hands free so that they can engage themselves in other tasks, such as taking notes or performing other daily office tasks, without any interruption. Cordless headsets provide users the freedom to move around the perimeter of their workspace during phone calls. This allows users to gather related material and resources that may be important for calls.

Further, the report states that one challenge in the market is availability of counterfeit products. The availability of counterfeit products with unauthorized dealers and at local stores poses a major threat to leading manufacturers. APAC is considered the hub for counterfeit products. Consumers are attracted to such products because of their popularity, low cost, resemblance to big brands, and easy availability. These features are likely to increase the competition in the global office and contact center headset market. Counterfeit products are sold at less than a quarter of the price of the original product.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
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  • Jabra
  • Logitech
  • Plantronics
  • Sennheiser
  • Audiofly
  • Audio-Technica
  • JBL
  • Panasonic
  • Philips
  • Samsung Electronics
  • Skullcandy
  • Sony
Note: Product cover images may vary from those shown
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