+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

PRINTER FRIENDLY

Global Customer Analytics Applications Market 2020-2024 - Product Image

Global Customer Analytics Applications Market 2020-2024

  • ID: 5027187
  • Report
  • May 2020
  • Region: Global
  • 120 pages
  • TechNavio
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

1 of 5

Enquire about COVID-19 updates for this product.

Enquire Now

FEATURED COMPANIES

  • Adobe Inc.
  • Alphabet Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • MORE
Global Customer Analytics Applications Market 2020-2024

The customer analytics applications market is poised to grow by $ 8084.20 million during 2020-2024 progressing at a CAGR of 15% during the forecast period. The reports on customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the need for improved customer satisfaction and adoption of customer analytics by SMEs. In addition, increasing number of social media users is anticipated to boost the growth of the market as well.

The customer analytics applications market analysis includes end-user segment and geographic landscapes.

The customer analytics applications market is segmented as below:

By End-user
  • Retail
  • BFSI
  • Telecom and IT
  • Healthcare
  • Manufacturing
  • Other end-users
By Geographic Landscapes
  • North America
  • Europe
  • APAC
  • South America
  • MEA
This study identifies the AI-powered customer analytics as one of the prime reasons driving the customer analytics applications market growth during the next few years. Also, use of IoT data in customer analytics, and growing number of collaborations and acquisitions will lead to sizable demand in the market.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. The customer analytics applications market covers the following areas:
  • Customer analytics applications market sizing
  • Customer analytics applications market forecast
  • Customer analytics applications market industry analysis.
This robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading customer analytics applications market vendors that include Adobe Inc., Alphabet Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE, SAS Institute Inc., Tata Consultancy Services Ltd., and Telefonaktiebolaget LM Ericsson. Also, the customer analytics applications market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage on all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The report presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary.

This market research report provides a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast an accurate market growth.
Note: Product cover images may vary from those shown
2 of 5

FEATURED COMPANIES

  • Adobe Inc.
  • Alphabet Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • MORE
Executive Summary
  • Market Overview
Market Landscape
  • Market ecosystem
  • Value chain analysis
Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2019
  • Market outlook: Forecast for 2019 - 2024
Five Forces Analysis
  • Five forces summary
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition
Market Segmentation by End-user
  • Market segments
  • Comparison by End-user
  • Retail - Market size and forecast 2019-2024
  • BFSI - Market size and forecast 2019-2024
  • Telecom and IT - Market size and forecast 2019-2024
  • Healthcare - Market size and forecast 2019-2024
  • Manufacturing - Market size and forecast 2019-2024
  • Other end-users - Market size and forecast 2019-2024
  • Market opportunity by End-user
Customer landscape

Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2019-2024
  • Europe - Market size and forecast 2019-2024
  • APAC - Market size and forecast 2019-2024
  • South America - Market size and forecast 2019-2024
  • MEA - Market size and forecast 2019-2024
  • Key leading countries
  • Market opportunity by geography
  • Market drivers - Demand led growth
  • Market challenges
  • Market trends
Vendor Landscape
  • Vendor landscape
  • Landscape disruption
Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • Adobe Inc.
  • Alphabet Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • SAS Institute Inc.
  • Tata Consultancy Services Ltd.
  • Telefonaktiebolaget LM Ericsson
Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations
List of Exhibits
1: Key Finding 1
2: Key Finding 2
3: Key Finding 3
4: Key Finding 5
5: Key Finding 6
6: Key Finding 7
7: Key Finding 8
8: Parent market
9: Market characteristics
10: Offerings of vendors included in the market definition
11: Market segments
12: Global - Market size and forecast 2019 - 2024 ($ million)
13: Global market: Year-over-year growth 2019 - 2024 (%)
14: Five forces analysis 2019 & 2024
15: Bargaining power of buyers
16: Bargaining power of suppliers
17: Threat of new entrants
18: Threat of substitutes
19: Threat of rivalry
20: Market condition - Five forces 2019
21: End user - Market share 2019-2024 (%)
22: Comparison by End user
23: Retail - Market size and forecast 2019-2024 ($ million)
24: Retail - Year-over-year growth 2019-2024 (%)
25: BFSI - Market size and forecast 2019-2024 ($ million)
26: BFSI - Year-over-year growth 2019-2024 (%)
27: Telecom and IT - Market size and forecast 2019-2024 ($ million)
28: Telecom and IT - Year-over-year growth 2019-2024 (%)
29: Healthcare - Market size and forecast 2019-2024 ($ million)
30: Healthcare - Year-over-year growth 2019-2024 (%)
31: Manufacturing - Market size and forecast 2019-2024 ($ million)
32: Manufacturing - Year-over-year growth 2019-2024 (%)
33: Other end-users - Market size and forecast 2019-2024 ($ million)
34: Other end-users - Year-over-year growth 2019-2024 (%)
35: Market opportunity by End user
36: Customer landscape
37: Market share by geography 2019-2024 (%)
38: Geographic comparison
39: North America - Market size and forecast 2019-2024 ($ million)
40: North America - Year-over-year growth 2019-2024 (%)
41: Europe - Market size and forecast 2019-2024 ($ million)
42: Europe - Year-over-year growth 2019-2024 (%)
43: APAC - Market size and forecast 2019-2024 ($ million)
44: APAC - Year-over-year growth 2019-2024 (%)
45: South America - Market size and forecast 2019-2024 ($ million)
46: South America - Year-over-year growth 2019-2024 (%)
47: MEA - Market size and forecast 2019-2024 ($ million)
48: MEA - Year-over-year growth 2019-2024 (%)
49: Key leading countries
50: Market opportunity by geography ($ million)
51: Impact of drivers and challenges
52: Vendor landscape
53: Landscape disruption
54: Industry risks
55: Vendors covered
56: Market positioning of vendors
57: Adobe Inc. - Overview
58: Adobe Inc. - Business segments
59: Adobe Inc. - Key offerings
60: Adobe Inc. - Key customers
61: Adobe Inc. - Segment focus
62: Alphabet Inc. - Overview
63: Alphabet Inc. - Business segments
64: Alphabet Inc. - Key offerings
65: Alphabet Inc. - Key customers
66: Alphabet Inc. - Segment focus
67: International Business Machines Corp. - Overview
68: International Business Machines Corp. - Business segments
69: International Business Machines Corp. - Key offerings
70: International Business Machines Corp. - Key customers
71: International Business Machines Corp. - Segment focus
72: Microsoft Corp. - Overview
73: Microsoft Corp. - Business segments
74: Microsoft Corp. - Key offerings
75: Microsoft Corp. - Key customers
76: Microsoft Corp. - Segment focus
77: Oracle Corp. - Overview
78: Oracle Corp. - Business segments
79: Oracle Corp. - Key offerings
80: Oracle Corp. - Key customers
81: Oracle Corp. - Segment focus
82: Salesforce.com Inc. - Overview
83: Salesforce.com Inc. - Business segments
84: Salesforce.com Inc. - Key offerings
85: Salesforce.com Inc. - Key customers
86: Salesforce.com Inc. - Segment focus
87: SAP SE - Overview
88: SAP SE - Business segments
89: SAP SE - Key offerings
90: SAP SE - Key customers
91: SAP SE - Segment focus
92: SAS Institute Inc. - Overview
93: SAS Institute Inc. - Product and service
94: SAS Institute Inc. - Key offerings
95: SAS Institute Inc. - Key customers
96: SAS Institute Inc. - Segment focus
97: Tata Consultancy Services Ltd. - Overview
98: Tata Consultancy Services Ltd. - Business segments
99: Tata Consultancy Services Ltd. - Key offerings
100: Tata Consultancy Services Ltd. - Key customers
101: Tata Consultancy Services Ltd. - Segment focus
102: Telefonaktiebolaget LM Ericsson - Overview
103: Telefonaktiebolaget LM Ericsson - Business segments
104: Telefonaktiebolaget LM Ericsson - Key offerings
105: Telefonaktiebolaget LM Ericsson - Key customers
106: Telefonaktiebolaget LM Ericsson - Segment focus
107: Currency conversion rates for US$
108: Research Methodology
109: Validation techniques employed for market sizing
110: Information sources
111: List of abbreviations
Note: Product cover images may vary from those shown
3 of 5

FEATURED COMPANIES

  • Adobe Inc.
  • Alphabet Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • MORE
The publisher recognizes the following companies as the key players in the global customer analytics applications market: Adobe Inc., Alphabet Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE, SAS Institute Inc., Tata Consultancy Services Ltd., and Telefonaktiebolaget LM Ericsson.

Commenting on the report, an analyst from the research team said: "The latest trend gaining momentum in the market is AI-powered customer analytics."

According to the report, one of the major drivers for this market is the increasing number of social media users.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.
Note: Product cover images may vary from those shown
4 of 5
  • Adobe Inc.
  • Alphabet Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • SAS Institute Inc.
  • Tata Consultancy Services Ltd.
  • Telefonaktiebolaget LM Ericsson.
Note: Product cover images may vary from those shown
5 of 5

Loading
LOADING...

Adroll
adroll