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Global Customer Analytics Applications Market 2021-2025

  • ID: 5459539
  • Report
  • September 2021
  • Region: Global
  • 120 Pages
  • TechNavio
1h Free Analyst Time
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

FEATURED COMPANIES

  • Adobe Inc.
  • Alphabet Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
1h Free Analyst Time

Speak directly to the analyst to clarify any post sales queries you may have.

The publisher has been monitoring the customer analytics applications market and it is poised to grow by $ 10.78 bn during 2021-2025, progressing at a CAGR of 17.45% during the forecast period. Their report on the customer analytics applications market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the increasing number of social media users and growing need for improved customer satisfaction. In addition, the increasing number of social media users is anticipated to boost the growth of the market as well.

The customer analytics applications market analysis includes the end-user segment and geographic landscape.

The publisher's customer analytics applications market is segmented as below:

By End-user

  • Retail
  • BFSI
  • Telecom and IT
  • Healthcare
  • Others

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • MEA
This study identifies the increase in adoption of customer analytics by SMEs as one of the prime reasons driving the customer analytics applications market growth during the next few years.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters.

Their report on the customer analytics applications market covers the following areas:

  • Customer analytics applications market sizing
  • Customer analytics applications market forecast
  • Customer analytics applications market industry analysis
The publisher's robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading customer analytics applications market vendors that include Adobe Inc., Alphabet Inc., International Business Machines Corp., Microsoft Corp., Oracle Corp., Salesforce.com Inc., SAP SE, SAS Institute Inc., Tata Consultancy Services Ltd., and Telefonaktiebolaget LM Ericsson. Also, the customer analytics applications market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary.
Note: Product cover images may vary from those shown

FEATURED COMPANIES

  • Adobe Inc.
  • Alphabet Inc.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE

Executive Summary
  • Market overview
Market Landscape
  • Market ecosystem
  • Value chain analysis
Market Sizing
  • Market definition
  • Market segment analysis
  • Market size 2020
  • Market outlook: Forecast for 2020 - 2025
Five Forces Analysis
  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition
Market Segmentation by End-user
  • Market segments
  • Comparison by End-user
  • Retail - Market size and forecast 2020-2025
  • BFSI - Market size and forecast 2020-2025
  • Telecom and IT - Market size and forecast 2020-2025
  • Healthcare - Market size and forecast 2020-2025
  • Others - Market size and forecast 2020-2025
  • Market opportunity by End-user
Customer landscape
Geographic Landscape
  • Geographic segmentation
  • Geographic comparison
  • North America - Market size and forecast 2020-2025
  • Europe - Market size and forecast 2020-2025
  • APAC - Market size and forecast 2020-2025
  • South America - Market size and forecast 2020-2025
  • MEA - Market size and forecast 2020-2025
  • Key leading countries
  • Market opportunity By Geographical Landscape
  • Market drivers
  • Market challenges
  • Market trends
Vendor Landscape
  • Vendor landscape
  • Landscape disruption
Vendor Analysis
  • Vendors covered
  • Market positioning of vendors
  • Adobe Inc.
  • Alphabet Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • SAS Institute Inc.
  • Tata Consultancy Services Ltd.
  • Telefonaktiebolaget LM Ericsson
Appendix
  • Scope of the report
  • Currency conversion rates for US$
  • Research methodology
  • List of abbreviations

List of Exhibits
1: Key Finding 1
2: Key Finding 2
3: Key Finding 3
4: Key Finding 5
5: Key Finding 6
6: Key Finding 7
7: Key Finding 8
8: Parent market
9: Market characteristics
10: Offerings of vendors included in the market definition
11: Market segments
12: Global - Market size and forecast 2020 - 2025 ($ million)
13: Global market: Year-over-year growth 2020 - 2025 (%)
14: Five forces analysis 2020 & 2025
15: Bargaining power of buyers
16: Bargaining power of suppliers
17: Threat of new entrants
18: Threat of substitutes
19: Threat of rivalry
20: Market condition - Five forces 2020
21: End-user - Market share 2020-2025 (%)
22: Comparison by End-user
23: Retail - Market size and forecast 2020-2025 ($ million)
24: Retail - Year-over-year growth 2020-2025 (%)
25: BFSI - Market size and forecast 2020-2025 ($ million)
26: BFSI - Year-over-year growth 2020-2025 (%)
27: Telecom and IT - Market size and forecast 2020-2025 ($ million)
28: Telecom and IT - Year-over-year growth 2020-2025 (%)
29: Healthcare - Market size and forecast 2020-2025 ($ million)
30: Healthcare - Year-over-year growth 2020-2025 (%)
31: Others - Market size and forecast 2020-2025 ($ million)
32: Others - Year-over-year growth 2020-2025 (%)
33: Market opportunity by End-user
34: Customer landscape
35: Market share By Geographical Landscape 2020-2025 (%)
36: Geographic comparison
37: North America - Market size and forecast 2020-2025 ($ million)
38: North America - Year-over-year growth 2020-2025 (%)
39: Europe - Market size and forecast 2020-2025 ($ million)
40: Europe - Year-over-year growth 2020-2025 (%)
41: APAC - Market size and forecast 2020-2025 ($ million)
42: APAC - Year-over-year growth 2020-2025 (%)
43: South America - Market size and forecast 2020-2025 ($ million)
44: South America - Year-over-year growth 2020-2025 (%)
45: MEA - Market size and forecast 2020-2025 ($ million)
46: MEA - Year-over-year growth 2020-2025 (%)
47: Key leading countries
48: Market opportunity By Geographical Landscape ($ million)
49: Impact of drivers and challenges
50: Vendor landscape
51: Landscape disruption
52: Industry risks
53: Vendors covered
54: Market positioning of vendors
55: Adobe Inc. - Overview
56: Adobe Inc. - Business segments
57: Adobe Inc. - Key offerings
58: Adobe Inc. - Key customers
59: Adobe Inc. - Segment focus
60: Alphabet Inc. - Overview
61: Alphabet Inc. - Business segments
62: Alphabet Inc. - Key offerings
63: Alphabet Inc. - Key customers
64: Alphabet Inc. - Segment focus
65: International Business Machines Corp. - Overview
66: International Business Machines Corp. - Business segments
67: International Business Machines Corp. - Key offerings
68: International Business Machines Corp. - Key customers
69: International Business Machines Corp. - Segment focus
70: Microsoft Corp. - Overview
71: Microsoft Corp. - Business segments
72: Microsoft Corp. - Key offerings
73: Microsoft Corp. - Key customers
74: Microsoft Corp. - Segment focus
75: Oracle Corp. - Overview
76: Oracle Corp. - Business segments
77: Oracle Corp. - Key offerings
78: Oracle Corp. - Key customers
79: Oracle Corp. - Segment focus
80: Salesforce.com Inc. - Overview
81: Salesforce.com Inc. - Business segments
82: Salesforce.com Inc. - Key offerings
83: Salesforce.com Inc. - Key customers
84: Salesforce.com Inc. - Segment focus
85: SAP SE - Overview
86: SAP SE - Business segments
87: SAP SE - Key offerings
88: SAP SE - Key customers
89: SAP SE - Segment focus
90: SAS Institute Inc. - Overview
91: SAS Institute Inc. - Product and service
92: SAS Institute Inc. - Key offerings
93: SAS Institute Inc. - Key customers
94: SAS Institute Inc. - Segment focus
95: Tata Consultancy Services Ltd. - Overview
96: Tata Consultancy Services Ltd. - Business segments
97: Tata Consultancy Services Ltd. - Key offerings
98: Tata Consultancy Services Ltd. - Key customers
99: Tata Consultancy Services Ltd. - Segment focus
100: Telefonaktiebolaget LM Ericsson - Overview
101: Telefonaktiebolaget LM Ericsson - Business segments
102: Telefonaktiebolaget LM Ericsson - Key offerings
103: Telefonaktiebolaget LM Ericsson - Key customers
104: Telefonaktiebolaget LM Ericsson - Segment focus
105: Currency conversion rates for US$
106: Research Methodology
107: Validation techniques employed for market sizing
108: Information sources
109: List of abbreviations
Note: Product cover images may vary from those shown

A selection of companies mentioned in this report includes:

  • Adobe Inc.
  • Alphabet Inc.
  • International Business Machines Corp.
  • Microsoft Corp.
  • Oracle Corp.
  • Salesforce.com Inc.
  • SAP SE
  • SAS Institute Inc.
  • Tata Consultancy Services Ltd.
  • Telefonaktiebolaget LM Ericsson
Note: Product cover images may vary from those shown