Business Process Outsourcing (BPO) is a business practice in which a company outsources certain business functions to a third-party provider. BPO services can include customer service, accounting, payroll, and human resources. BPO is a cost-effective way for companies to access specialized expertise and resources, allowing them to focus on their core business activities. BPO can be divided into two categories: offshore and onshore. Offshore BPO involves outsourcing to a provider in a different country, while onshore BPO involves outsourcing to a provider in the same country. Companies may choose to outsource certain business functions to reduce costs, increase efficiency, and gain access to specialized expertise. BPO is a growing industry, with many companies offering services to businesses of all sizes. Examples of companies in the BPO market include Accenture, Deloitte, IBM, and Wipro. Show Less Read more
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