- Report
- April 2025
- 39 Pages
United States
Product Return Management (PRM) is a subset of Customer Relationship Management (CRM) that focuses on the management of product returns. It is a process that helps companies to track, manage, and analyze product returns in order to improve customer service and satisfaction. PRM helps companies to identify and address customer issues, reduce costs associated with product returns, and improve customer loyalty. It also helps companies to identify trends in product returns and develop strategies to reduce the number of returns.
PRM solutions typically include features such as return authorization, return tracking, return analysis, and return reporting. These features help companies to streamline the product return process, reduce costs, and improve customer service.
Companies in the Product Return Management market include Returnly, Return Magic, Rebound Returns, Return Path, and Returnly. Show Less Read more