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The Reputation Management market within the context of Social Media is a rapidly growing industry. It involves the monitoring, managing, and responding to online conversations about a brand, product, or service. Companies in this market use a variety of tools and techniques to track and analyze online conversations, as well as to respond to customer inquiries and complaints. This helps to ensure that a brand's reputation is maintained and that customers have a positive experience.
Companies in the Reputation Management market include Hootsuite, Sprinklr, Brandwatch, Meltwater, Reputation.com, and Talkwalker. These companies provide a range of services, from monitoring and analyzing online conversations to responding to customer inquiries and complaints. They also offer tools to help brands manage their online presence and protect their reputation. Show Less Read more