Telecoms Services for Enterprises: Indonesia Forecast 2018-2023

  • ID: 4663932
  • Report
  • Region: Indonesia
  • 9 pages
  • Analysys Mason Group
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"Operator enterprise revenue in Indonesia is expected to increase during the forecast period, mainly driven by revenue increases in mobile data, fixed broadband and IoT connectivity."

This report provides an outlook on the telecoms and ICT services market in Indonesia for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, co-location and hosting and public and private cloud services.

The report highlights that operator enterprise revenue in Indonesia will grow between 2018 and 2023 and identifies the  key drivers behind this trend.

It quantifies the market for fixed and mobile voice and data services, IoT connectivity services and other business services such as security, co-location and hosting, enterprise mobility and software-as-a-service (SaaS).

The report is based on several sources, including data from operators, the Indonesian Telecommunication Regulatory Authority, Statistics Indonesia and 2017 survey on enterprises’ telecoms and ICT usage.

This report contains:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and co-location and hosting
  • an estimate of the total market for these other business services and the likely share achievable by operators for each service
  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

Enterprise size

Segments

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity

Other business services

  • Unified communications
  • Security
  • Co-location and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Who Should Read this Report

  • Operators that want to identify key areas for revenue growth, both in terms of enterprise segments and individual services.
  • Vendors that are considering targeting the enterprise market.
  • Third-party service providers seeking collaborative relations with operators.
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Chapter Nos:

5. Executive summary
6. Executive summary: operator enterprise revenue will grow, mainly driven by revenue increases in mobile data, fixed broadband and IoT connectivity
7. Forecast results
8. Operator enterprise revenue in Indonesia will rise during the forecast period, and mobile data will be the most significant contributor to this growth
9. Enterprises of all sizes will deliver revenue growth, and micro enterprises will remain the largest source of operators' enterprise revenue
10. Revenue growth in handset data and IoT connectivity will drive the increase in mobile services revenue in Indonesia over the forecast period
11. Operator revenue from fixed services in Indonesia will grow during the forecast period, driven by a rise in the number of data connections
12. The number of fixed broadband and dedicated connections will increase, and FTTP/B will account for over 90% of all fixed broadband connections in 2023
13. The market for other business services will continue to grow as their take-up by enterprises in Indonesia increases
14. Key other business services for operators in Indonesia are security, co-location and hosting and private cloud
15. Operator product offerings
16. Forecast methodology and assumptions
17. Forecast methodology and assumptions: presentation of results
18. Forecast methodology and assumptions: market definition
19. Forecast methodology and assumptions: modelling approach
20. Forecast methodology and assumptions: mobile services
21. Forecast methodology and assumptions: fixed services [1]
22. Forecast methodology and assumptions: fixed services [2]
23. Forecast methodology and assumptions: other business services [1]
24. Forecast methodology and assumptions: other business services [2]
25. About the author

List of Figures
Figure 1: Change in telecoms operator retail revenue from enterprises by service type, Indonesia, 2018-2023
Figure 2: Connections for enterprises and CAGRs by type of connection, Indonesia, 2018-2023
Figure 3: Telecoms operator retail revenue from enterprises in 2018 and CAGR for 2018-2023 by enterprise size, Indonesia
Figure 4: Telecoms operator retail revenue from enterprises by service type, Indonesia, 2014-2023
Figure 5: Percentage of operator retail revenue from enterprises in 2018 and CAGR for 2018-2023 by service type, Indonesia
Figure 6: Percentages of retail revenue, total employees and total enterprises by enterprise size, Indonesia, 2018
Figure 7: Telecoms operator retail revenue from enterprises by service type and enterprise size, Indonesia, 2018 and 2023
Figure 8: Telecoms operator mobile service retail revenue and connections for enterprises, Indonesia, 2014-2023
Figure 9: Telecoms operator fixed service retail revenue and connections for enterprises, Indonesia, 2014-2023
Figure 10: Number of enterprise fixed broadband and dedicated connections by type of connection, Indonesia, 2014-2023
Figure 11: Whole market other business services retail revenue from enterprises by service type, Indonesia, 2014-2023
Figure 12: Other business services retail revenue from enterprises by service type and provider and operators' share of this revenue by service type, Indonesia, 2023
Figure 13: Major operators and service providers serving the enterprise market in Indonesia
Figure 14: Percentage of enterprises, employees and business sites by enterprise size, Indonesia, 20181
Figure 15: Diagram of the forecast modelling approach
Figure 16: Definitions and key drivers for mobile services
Figure 17a: Definitions and key drivers for fixed services
Figure 17b: Definitions and key drivers for fixed services
Figure 18a: Definitions and key drivers for other business services
Figure 18b: Definitions and key drivers for other business services

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