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Chile - Telecoms, Mobile and Broadband - Statistics and Analyses

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    Report

  • 257 Pages
  • June 2021
  • Region: Chile
  • Paul Budde Communication Pty Ltd
  • ID: 4704021

Chile Proposes Legal Changes to Facilitate Telecom Infrastructure Builds

5G-suitable frequencies auctioned in Chile

The Chilean market for fixed and mobile telephony is highly competitive and rapidly evolving.

The mobile penetration rate is among the highest in South America. Movistar and Entel remain the market leaders, followed by Claro and WOM. LTE infrastructure is extensive and 5G spectrum auctions which took place in February 2021 are expected to prompt the deployment of 5G networks by the end of the year, following extensive trials held by the MNOs.

Fixed broadband penetration is relatively high for the region, with services among the fastest and least expensive in Latin America. Government initiatives such as the National Fibre Optic project and Fibra Óptica Austral are providing high-capacity connectivity across the country and will further increase fixed-line broadband penetration. There is a strong focus on fibre broadband, with the number of fibre subscribers having increased 61.7% in 2020, year-on-year. Movistar dominates the fibre broadband market, with a 49.7% market share at the end of 2020.

Technological improvements have allowed operators to provide a variety of services via their networks, giving rise to a number of bundled packages at competitive prices, including access to video on demand services which in turn is driving the take-up of fixed-line broadband.

The leading fixed broadband operators are Telefónica Chile, trading as Movistar, VTR Globalcom (VTR), the GTD Group, Entel, Claro, and WOM.

Traditional fixed-line teledensity continues to fall as consumers switch to mobile networks and to fixed broadband for voice and data connectivity.

This report provides an overview of Chile's telecom sector and regulatory environment, including a range of statistical data and market analyses. It covers the mobile voice and data segments, profiling operators and the key MVNOs, and assessing the development of LTE and 5G infrastructure. It also reviews the fixed-line and fixed-wireless broadband segments, including the status of DSL, cable and fibre broadband.

The publisher notes that the outbreak of the Covid-19 pandemic continues to have a significant impact on production and supply chains globally. Since 2020 the telecoms sector, to various degrees, has experienced a downturn in mobile device production. It was also difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure.

Overall progress towards 5G has been postponed or slowed down in some countries.

On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, has offset such pressures. In many markets the net effect will continue to be a steady though reduced increased in subscriber growth.

Although it is challenging to predict and interpret the long-term impacts of the pandemic, these have been acknowledged in the industry forecasts contained in this report.

The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key Developments:

  • Regulator completes multi-band 5G spectrum auction;
  • Chile makes progress with its ten-satellite National Satellite System;
  • América Móvil approves plan to spin off towers and passive infrastructure in Latin America;
  • Telefónica Empresas contracted for the final stretch of the country's National Fibre Optic initiative;
  • Regulator contracts for 398 free Wi-Fi zones in different parts of Chile;
  • More than 8,300 schools receive free broadband as part of the Connectivity for Education 2030' project;
  • Roaming fees between Argentina and Chile abolished;
  • Humboldt submarine cable project to link Chile with New Zealand and Australia;
  • Report update includes the regulator's market data update to December 2020, telcos' financial and operating data to Q1 2021, Telecom Maturity Index charts and analyses, recent market developments.

Companies mentioned in this report:

American Tower Corporation, VTR, Caisse de depot et placement du Quebec (CDPQ), Claro Chile, Ericsson, GTD Group (including Telsur, GTD Manquehue, Telesat, Telcoy), Huawei, DirecTV, CTR, CMET/Cable Central, Entel Chile, Grupo GTD, Mundo Pacifico, TuVes HD, Nextel, Nokia, VTR, Virgin Mobile, Falabella, Globalcom, WOM.

Table of Contents

Key statistics
Regional Latin America Market Comparison
  • Telecom Maturity Index by tier
  • TMI versus GDP
  • Mobile and mobile broadband penetration
  • Fixed and mobile broadband penetration

Country overview
Covid-19 and its impact on the telecom sector
  • Economic considerations and responses
  • Subscribers
  • Infrastructure

Telecommunications market
  • Market analysis

Regulatory environment
  • Historical overview
  • Regulatory authorities
  • Fixed-line developments
  • Mobile network developments

Mobile market
  • Mobile statistics
  • Mobile infrastructure
  • Mobile network operators
  • Mobile content and applications

Fixed-line broadband market
  • Market analysis
  • Broadband statistics
  • Hybrid Fibre Coax (HFC) networks
  • Digital Subscriber Line (DSL) networks
  • Fibre-to-the-Premises (FttP) networks
  • Other fixed broadband services
  • Competition issues

Digital economy
  • e-Government
  • e-Commerce
  • e-Learning
  • Internet of Things (IoT)

Fixed network operators
  • Introduction
  • Movistar (Telefónica Chile)
  • VTR
  • GTD Group
  • Entel Chile
  • Claro Chile (formerly Telmex)
  • WOM

Telecommunications infrastructure
  • Overview of the national telecom network
  • International infrastructure
  • Wholesale
  • Data Centres

Appendix Historic dataGlossary of abbreviationsRelated reports
List of Tables
Table 1 Top Level Country Statistics and Telco Authorities - Chile 2021 (e)
Table 2 Change in the number of mobile and fixed-line subscribers (million) 2011-2020
Table 3 Change in the fixed and mobile market share of subscribers 2011-2020
Table 4 Telecom market investment 2009-2018
Table 5 Annual fixed number portings 2012-2020
Table 6 Annual mobile number portings 2012-2020
Table 7 Decline in the MTR 2014-2018
Table 8 Growth in the number of mobile subscribers and penetration 2011-2026
Table 9 Development of mobile network traffic 2011-2020
Table 10 Change in the number of mobile prepaid/postpaid subscribers (million) 2010-2020
Table 11 Change in the proportion of mobile prepaid/postpaid subscribers 2011-2020
Table 12 Change in the share of mobile subscribers by major operator 2011-2020
Table 13 Growth in the number of Movistar's LTE subscribers and penetration 2016-2019
Table 14 Growth in the number of Entel Chile's LTE subscribers 2017-2021
Table 15 M2M connections via mobile broadband 2013-2020
Table 16 Movistar Chile's M2M connections 2014-2019
Table 17 Decline in the number of SMS messages sent, annual change 2011-2020
Table 18 Decline in the number of MMS messages sent, annual change 2010-2020
Table 19 Change in operators' market share of 3G internet connections 2009-2020
Table 20 Change in the number of mobile internet connections (million) by platform 2009-2020
Table 21 Change in the proportion of mobile broadband connections by technology 2009-2020
Table 22 Mobile broadband penetration by technology 2009-2020
Table 23 Change in mobile broadband market share by major players 2013-2020
Table 24 Mobile broadband market share by minor players 2013-2020
Table 25 Smartphones using mobile internet (million) 2013-2020
Table 26 Growth in mobile data traffic 2017-2020
Table 27 Growth in the number of active mobile broadband subscribers and penetration 2011-2026
Table 28 Growth in the number of Entel Chile's mobile subscribers (million) 2009-2021
Table 29 Change in the number of Entel Chile's mobile broadband subscribers 2009-2021
Table 30 Decline in Entel Chile's mobile revenue 2009-2021
Table 31 Change in the number of Movistar's mobile subscribers (million) 2010-2020
Table 32 Development of Movistar Chile's mobile revenue ( billion) 2012-2019
Table 33 Growth in Movistar Chile's traffic by type 2013-2019
Table 34 Change in Movistar Chile's mobile ARPU (/month) 2013-2019
Table 35 Change in the number of Claro's mobile subscribers (million) 2009-2021
Table 36 Development of Claro's mobile revenue 2009-2021
Table 37 Growth in the number of WOM's mobile subscribers 2011-2020
Table 38 Growth in the number of VTR's mobile subscribers 2012-2020
Table 39 MVNO subscribers by operator 2011-2020
Table 40 Virgin Mobile's mobile subscribers 2012-2020
Table 41 Growth in the number of fixed broadband subscribers and penetration 2011-2026
Table 42 Change in the number of fixed broadband subscribers by platform (thousand) 2011-2020
Table 43 Change in the market share of fixed broadband technologies by subscribers 2011-2020
Table 44 Change in the number of fixed broadband connections by speed (thousand) 2011-2020
Table 45 Change in operator market share of fixed broadband subscribers 2011-2020
Table 46 Mobile and fixed-line internet subscribers (million) 2009-2020
Table 47 Decline in dial-up traffic 2011-2020
Table 48 Growth in the number of cable modem subscribers and penetration 2011-2020
Table 49 Growth in the number of VTR's fixed broadband subscribers 2011-2020
Table 50 Growth in VTR's revenue (CLP billion) 2011-2020
Table 51 Growth in the number of Claro's broadband subscribers 2011-2020
Table 52 Decline in the number of DSL subscribers and penetration 2011-2020
Table 53 Growth in the number of Entel's broadband subscribers 2011-2020
Table 54 Change in the number of Movistar's fixed broadband subscribers 2010-2020
Table 55 Growth in the number of GTD Group's broadband subscribers 2011-2020
Table 56 Growth in the number of fibre broadband subscribers 2011-2020
Table 57 Growth in the number of Movistar's fibre broadband subscribers 2014-2019
Table 58 Decline in the number of WiMAX broadband subscribers 2009-2020
Table 59 Change in operator market share of fixed lines in service 2011-2020
Table 60 Decline in fixed-line local traffic (minutes and calls) 2011-2020
Table 61 Decline in the number of Movistar's fixed lines in service 2010-2020
Table 62 Development of Movistar Chile's financial data ( million) 2009-2021
Table 63 Decline in the number of VTR's fixed-line subscribers 2010-2020
Table 64 Decline in the number of GTD Group's fixed-line subscribers 2011-2020
Table 65 Growth in the number of Entel's fixed-line subscribers 2010-2020
Table 66 Development of Entel Chile's financial data (CLP billion) 2014-2021
Table 67 Change in the number of Claro's fixed lines in service 2011-2020
Table 68 Development of Claro's revenue by platform (CLP billion) 2012-2021
Table 69 Decline in the number of fixed lines in service and teledensity 2011-2026
Table 70 Growth in international internet bandwidth 2011-2018
Table 71 Historic - Mobile and fixed-line subscribers (million) 2005-2010
Table 72 Historic - Change in the number of mobile prepaid/postpaid subscribers (million) 2000-2010
Table 73 Historic - Mobile prepaid/postpaid ratio 2000-2010
Table 74 Historic - Mobile network traffic 2000-2010
Table 75 Historic - Mobile market share of subscribers by major operators 2000-2010
Table 76 Historic - Fixed and mobile market share of subscribers 1997-2010
Table 77 Historic - Mobile subscribers and penetration rate 1995-2010
Table 78 Historic - SMS messages sent, annual change 2002-2010
Table 79 Historic - Entel PCS mobile subscribers 2000-2010
Table 80 Historic - Movistar mobile subscribers 2000-2010
Table 81 Historic - Claro mobile subscribers 2000-2010
Table 82 Historic - Internet users and user penetration 1998-2015
Table 83 Historic - Fixed broadband subscribers and penetration rates 2001-2010
Table 84 Historic - Fixed broadband technologies by market share of subscribers 2001-2010
Table 85 Historic - Fixed broadband connections by data speed (thousand) 2007-2010
Table 86 Historic - Dial-up traffic (minutes and sessions) 2000-2010
Table 87 Historic - Cable modem subscribers and penetration rates 2001-2010
Table 88 Historic - VTR broadband subscribers 2001-2010
Table 89 Historic - DSL subscribers and penetration rate 2001-2010
Table 90 Historic - Fixed broadband operators' market share of subscribers 2007-2010
Table 91 Historic - Movistar fixed broadband subscribers 2001-2009
Table 92 Historic - GTD Group fixed broadband subscribers 2001-2010
Table 93 Historic - Fixed lines in service operators' market share 2000-2010
Table 94 Historic - Fixed-line local traffic (minutes and calls) 2000-2010
Table 95 Historic - Movistar fixed lines in service 2000-2010
Table 96 Historic - VTR fixed-lines subscribers 2000-2010
Table 97 Historic - GTD Group fixed lines in service 2000-2010
Table 98 Historic - Entel fixed lines in service 2000-2010
Table 99 Historic - Fixed lines in service and teledensity 1995-2010
Table 100 Historic - International internet bandwidth 2000-2010
Table 101 Historic - Falabella Móvil mobile subscribers 2013-2018
Table 102 Historic - Growth in the number of WOM's mobile subscribers 2008-2010
Table 103 Historic - Growth in the number of Claro's broadband subscribers 2007-2010
Table 104 Historic - Growth in the number of Entel's broadband subscribers 2007-2010
Table 105 Historic - Change in the number of Claro's fixed lines in service 2006-2010
List of Charts
Chart 1 Latin America Overall Telecoms Maturity Index
Chart 2 Latin America Telecoms Maturity Index Market Leaders Category
Chart 3 Latin America Telecoms Maturity Index Market Challengers Category
Chart 4 Latin America Telecoms Maturity Index Market Emergents Category
Chart 5 South America Telecoms Maturity Index by country
Chart 6 Central America Telecoms Maturity Index by country
Chart 7 Latin America Telecoms Maturity Index vs GDP per Capita
Chart 8 Latin America mobile subscriber penetration versus mobile broadband penetration
Chart 9 Latin America fixed broadband penetration versus mobile broadband penetration
Chart 10 Change in the number of mobile and fixed-line subscribers 2011-2020
Chart 11 Change in the fixed and mobile market share of subscribers 2011-2020
Chart 12 Change in the fixed and mobile market share of subscribers 2009-2018
Chart 13 Growth in the number of mobile subscribers and penetration 2011-2026
Chart 14 Development of mobile network traffic 2011-2020
Chart 15 Change in the number of mobile prepaid/postpaid subscribers 2010-2020
Chart 16 Change in the proportion of mobile prepaid/postpaid subscribers 2011-2020
Chart 17 Change in the share of mobile subscribers by major operator 2011-2020
Chart 18 Growth in the number of Movistar's LTE subscribers and penetration 2016-2019
Chart 19 Decline in the number of SMS messages sent, annual change 2011-2020
Chart 20 Decline in the number of MMS messages sent, annual change 2010-2020
Chart 21 Change in operators' 3G market share 2009-2020
Chart 22 Change in the number of mobile internet connections by platform 2009-2020
Chart 23 Change in the proportion of mobile broadband connections by technology 2009-2020
Chart 24 Mobile broadband penetration by technology 2009-2020
Chart 25 Change in mobile broadband market share by major players 2013-2020
Chart 26 Smartphones using mobile internet 2013-2020
Chart 27 Growth in the number of active mobile broadband subscribers and penetration 2011-2026
Chart 28 Growth in the number of Entel Chile's mobile subscribers 2009-2021
Chart 29 Change in the number of Entel Chile's mobile broadband subscribers 2009-2021
Chart 30 Decline in Entel Chile's mobile revenue 2009-2021
Chart 31 Change in the number of Movistar's mobile subscribers 2010-2020
Chart 32 Development of Movistar Chile's mobile revenue 2012-2019
Chart 33 Change in Movistar Chile's mobile ARPU 2013-2019
Chart 34 Change in the number of Claro's mobile subscribers 2009-2021
Chart 35 Development of Claro's mobile revenue 2009-2021
Chart 36 Growth in the number of WOM's mobile subscribers 2011-2020
Chart 37 Growth in the number of VTR's mobile subscribers 2012-2020
Chart 38 MVNO subscribers by operator 2011-2020
Chart 39 Growth in the number of fixed broadband subscribers and penetration 2011-2026
Chart 40 Change in the number of fixed broadband subscribers by platform 2011-2020
Chart 41 Change in the market share of fixed broadband technologies by subscribers 2011-2020
Chart 42 Change in the number of fixed broadband connections by speed 2011-2020
Chart 43 Change in operator market share of fixed broadband subscribers 2011-2020
Chart 44 Mobile and fixed-line internet subscribers 2009-2020
Chart 45 Growth in the number of cable modem subscribers and penetration 2011-2020
Chart 46 Growth in the number of VTR's fixed broadband subscribers 2011-2020
Chart 47 Growth in VTR's revenue 2011-2020
Chart 48 Growth in the number of Claro's broadband subscribers 2011-2020
Chart 49 Decline in the number of DSL subscribers and penetration 2011-2020
Chart 50 Growth in the number of Entel's broadband subscribers 2011-2020
Chart 51 Change in the number of Movistar's fixed broadband subscribers 2010-2020
Chart 52 Growth in the number of GTD Group's broadband subscribers 2011-2020
Chart 53 Growth in the number of fibre broadband subscribers 2011-2020
Chart 54 Change in operator market share of fixed lines in service 2011-2020
Chart 55 Decline in fixed-line local traffic (minutes and calls) 2011-2020
Chart 56 Decline in the number of Movistar Chile's fixed lines in service 2010-2020
Chart 57 Development of Movistar Chile's financial data 2009-2021
Chart 58 Decline in the number of VTR's fixed-line subscribers 2010-2020
Chart 59 Decline in the number of GTD Group's fixed-line subscribers 2011-2020
Chart 60 Decline in the number of Entel's fixed-line subscribers 2010-2020
Chart 61 Development of Entel Chile's financial data 2014-2021
Chart 62 Change in the number of Claro's fixed lines in service 2011-2020
Chart 63 Development of Claro's revenue by platform 2012-2021
Chart 64 Decline in the number of fixed lines in service and teledensity 2011-2026
List of Exhibits
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 South America - Key Characteristics of Telecoms Markets by Country
Exhibit 3 Central America - Key Characteristics of Telecoms Markets by Country
Exhibit 4 Spectrum auction 700MHz band February 2014
Exhibit 5 Multi-spectrum auction results March 2021
Exhibit 6 Regions and primary zones in Chile
Exhibit 7 Local telephony operators number of zones of operation
Exhibit 8 Submarine cable network links to Chile

Companies Mentioned

  • American Tower Corporation
  • VTR
  • Caisse de depot et placement du Quebec (CDPQ)
  • Claro Chile
  • Ericsson
  • GTD Group (including Telsur, GTD Manquehue, Telesat, Telcoy)
  • Huawei
  • DirecTV
  • CTR
  • CMET/Cable Central
  • Entel Chile
  • Grupo GTD
  • Mundo Pacifico
  • TuVes HD
  • Nextel
  • Nokia
  • VTR
  • Virgin Mobile
  • Falabella
  • Globalcom
  • WOM